We only stayed one night at the hotel but it was a decent experience overall. When we got there, however, we had to remind the front desk we paid for a 10-day parking pass and breakfast. The desk was accommodating though and also helped us with getting on the shuttle in the morning and how to call back about being picked up at the airport by it. Our shuttle driver was Guy Puig and was really helpful and friendly, fun to chat with on ride to airport.
Upon our return to BWI it wasn't specified the pick up shuttle would be advertised on the outside as Element instead of Aloft so we missed the shuttle twice while waiting outside in the cold.
We also didn't realize until we drove 2 hours home that our car (which we had parked under their covered parking lot, away from other cars) had a vertical dent in the side with a white paint scratch from some else's car door.More
- Free Wifi
- Free Parking