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All reviews outdoor fireplace front desk complimentary breakfast hotel is beautiful extra space make your own waffles clean hotel the general manager every staff member the breakfast area enjoyed my stay would definitely stay here again assateague island bed was comfortable a great stay fresh fruit next morning
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Reviewed October 21, 2020 via mobile

Awesome king room for our 53rd wedding anniversary! Yep...53 awesome years! The check-in was easy and staff friendly and helpful. Unfortunately, I didn’t get the gentleman’s name who checked us in on Tuesday afternoon, October 13th. He explained everything about the hotel. Room was exceptionally clean (no worries there, for sure). Every time you passed the front desk you were greeted with smiles and pleasantries. Our checkout was just as pleasing. Thank you Larixa! We will definitely return, and hopefully soon! Thanks Hampton Inn West Ocean City, MD.

Date of stay: October 2020
Trip type: Travelled as a couple
Thank sfpfactory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie Akter, Other at Hampton Inn & Suites Ocean City West, responded to this reviewResponded October 24, 2020

Dear sfpfactory,

Thank you so much for your five-star review. Our guests' well being is always our top priority, and we appreciate your recognition of all the hard work we put into creating a healthy, clean, and safe hotel environment. We are especially happy to read your kind comments about Larixa and Leo, and we will certainly alert them of your compliments. In the future, we would be more than happy to welcome you back again, and we hope to see you soon.

Warm regards,

The Women & Men of the Hampton Inn & Suites by Hilton, Ocean City West

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 16, 2020

We have never spoken to the General Manager without having a problem but Byron Wilson made a point to greet us and make sure our stay was enjoyable! We love this hotel because it is convenient to Assateague and Ocean city md !
Thanks, See you soon !!

Date of stay: October 2020
Trip type: Travelled as a couple
Thank Osvfa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie Akter, Other at Hampton Inn & Suites Ocean City West, responded to this reviewResponded October 24, 2020



Dear Osvfa,

Thank you for this kind and thoughtful review. Reading it has truly made our day. We are so happy to learn that you were able to appreciate so many different aspects of our hotel experience. Moreover, we are overjoyed to discover that our women & men provided you with such exceptional service, and we will certainly pass along your compliments of Byron. it would be a pleasure to host you at any time, and we sincerely hope you will stay with us again soon.

Warm regards,

The Men & Women of the Hampton Inn & Suites by Hilton, Ocean City West

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Reviewed September 28, 2020 via mobile

Great new hotel with friendly staff and comfortable rooms. The bathroom is large, bright and has great exhaust fans. I know bathrooms seem like a weird thing to review but when you stay at enough hotels you appreciate having the extra space and additional privacy.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank wendysender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie Akter, Other at Hampton Inn & Suites Ocean City West, responded to this reviewResponded October 24, 2020

Dear wendysender,

Thank you for the wonderful review. We are thrilled to learn that you had such an excellent stay with us. Whether it was our exceptional guest service or the comfort of your room, we are glad that you loved so many parts of our brand new hotel. We hope to have the pleasure of welcoming you back again soon.

Thankfully,

The Men & Women of the Hampton Inn & Suites by Hilton, Ocean City West

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Reviewed August 10, 2020

The best hotel I have stayed in this year. I was afraid to stay in hotel due to the current pandemic. But the great staff totally put my mind at ease. They even gave me resturant recommendations and help with reservations. Each room comes with an assurance that the rooms have been cleaned well. Then when you walk in to this awesome smell of cleaning products you know all is well. Myself and my family will be back.

Date of stay: August 2020
Trip type: Travelled with family
Thank shadawnm2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie Akter, Other at Hampton Inn & Suites Ocean City West, responded to this reviewResponded October 24, 2020

Dear shadawnm2020,

Thank you for your outstanding review! We are overjoyed to discover that you enjoyed so many different aspects of your stay, from our spacious guest rooms to our staff service. It is our pleasure to make you feel welcome, safe, and comfortable at our hotel, In the future, we would love to host you again for another relaxing getaway along the stunning eastern shore of Maryland. It would truly be our pleasure to welcome you back at any time and for any occasion.

Warm regards,

The Men & Women of the Hampton Inn & Suites by Hilton, Ocean City West

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Reviewed August 7, 2020

room was not ready till 320 pm,trash in trash can,tv would not work properly,staff had no idea what to do to remedy problem.spoke to manager Byron Wilson who assured me he would take care of everything but in the 2 weeks since my stay he will not answer calls or emails .Do not stay here poor service

Date of stay: July 2020
    • Value
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1  Thank Z9306DGjeffk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khadija Akter, Other at Hampton Inn & Suites Ocean City West, responded to this reviewResponded October 24, 2020

Dear Z9306DGjeffk,

Thank you for taking a moment to share the details of your recent experience at The Hampton Inn & Suites, Ocean City West. We pride ourselves on our guest service and are extremely disappointed to hear we fell short on providing that for you. Please feel free to contact us directly should you wish to address your concerns further. We hope we can restore your faith in us and welcome you back for a everlasting experience.

Warm regards,

The Men & Women of the Hampton Inn & Suites By Hilton, Ocean City West

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