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All reviews room was clean hot tub indoor pool off season plenty of parking oc360 delaware summer
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Reviewed June 13, 2021 via mobile

Booked this hotel for the weekend. Website shows updated rooms, they are advertised as “clean” and non-smoking. This is FALSE ADVERTISING! Our room looked nothing like website pictures! Our room was dirty, smelled like cigarette smoke, a cigarette butt was found on the floor in plain sight, drywall and popcorn ceiling was crumbling fragments all over carpet, leak in bathroom ceiling, mold on tile in bathroom , flys in the room buzzing around woke us up. Left after night #1 . Spoke with manager who would not refund the unused night #2 as we refused to stay in this dump! Manager saw nothing wrong with the room and did not see any problems with the quality or smell of the room. General manager for hotel was not able to be reached. Many problems here, including the customer service. Avoid this hotel it is a dirty dump!

Date of stay: June 2021
Trip type: Travelled on business
Thank MJS_62865
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Management, Marketing at Fenwick Inn, responded to this reviewResponded June 16, 2021

Thank you for leaving a review of your stay at the Fenwick Inn. We recognize your time is valuable and appreciate the feedback you have provided. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team, we sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.

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Reviewed June 12, 2021

You walk in the front door and get high from second hand smoke. You can’t polish a turd and that’s what they tried to do. It appears the hallways have been renovated but the rooms need work. They should be charged with a crime charging the prices they do for their rooms. Parking lot has trash thrown about. After taking a shower you stand in ankle high water because it doesn’t drain. The toilet seat isn’t screwed onto the toilet. The exhaust fan hasn’t been cleaned, ever. There’s random holes in the walls and white stains on the walls. Stay away. You have been warned!!

Date of stay: June 2021
Trip type: Travelled with friends
Thank Golf420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Management, Marketing at Fenwick Inn, responded to this reviewResponded June 16, 2021

Thank you for leaving a review of your stay at the Fenwick Inn. We appreciate you letting us know of the issues you experienced during your time with us. Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. These comments have been forwarded to the property manager to address. We hope you give us another chance to provide a better experience.

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Reviewed May 23, 2021

Place was clean, everyone was extremely friendly.. and me /my pup will come back again. Location for me was great !! Front desk employees very helpful and pleasure to talk too. Room was just as described.

Room tip: Priced was rite for me
Date of stay: May 2021
    • Value
    • Rooms
    • Service
Thank michaelkM3502MF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Management, Marketing at Fenwick Inn, responded to this reviewResponded May 24, 2021

Michael, thank you for leaving a review of your stay at the Fenwick Inn! We're very pleased that you and your pup had a great time with us, between our cleanliness, customer service, and location! Please come see us again!

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Reviewed May 19, 2021 via mobile

We have enjoyed our stay in Fenwick Hotel in Ocean City. It was my first time visiting Maryland and had a nice time there. Food was good, staff were very nice, friendly and helpful. It’s a good hotel for the price point.

Date of stay: June 2020
Trip type: Travelled as a couple
Thank sheychannel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Management, Marketing at Fenwick Inn, responded to this reviewResponded May 21, 2021

Shey, thank you for leaving a review of your stay at the Fenwick Inn! We're delighted to hear you chose to stay with us during your first visit to Maryland and enjoyed our location, price, and customer service! We hope to see you again!

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Reviewed March 27, 2021 via mobile

Very unhappy. I booked and paid for a King bed room. Did not get. I got two double beds. I was told they were booked solid and no King rooms were available. Room was outdated. Mold on ceiling. Lobby and hallway constantly smelled like marijuana. Kids and dogs were loud and out of control till all hours of the night. Miserable stay!

Date of stay: March 2021
1  Thank Momkala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Management, Marketing at Fenwick Inn, responded to this reviewResponded March 29, 2021

Kala, thank you for leaving a review of your stay at the Fenwick Inn. We deeply regret hearing that we failed to deliver on the level of cleanliness and comfort we expect from our hotels. Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. This lapse in achieving our goal is not acceptable and these comments have been forwarded to the respective department managers to assess and address. We hope you enjoyed the rest of your time in Ocean City.

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