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Reviews (756)
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89 - 94 of 756 reviews
Reviewed June 27, 2017

Stayed there on a summer weekend while attending a wedding in the area. It was very easy to find, and provided an easy on-off to the Baltimore Beltway. The staff were very friendly. The pool is large and an attached fitness center was outstanding! The room was clean and spacious.

  • Stayed: June 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Fred L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenda F, Front Office Manager at DoubleTree by Hilton Baltimore North - Pikesville, responded to this reviewResponded June 30, 2017

Dear Fred L,

Thank you! I am pleased that you enjoyed your stay with us. We hope to see you again in the near future.

Sincerely,
Brenda Finnell
Dir of Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 26, 2017

Hotel room very clean. The hotel is a bit worn around the edges and could use some updates. Housekeeping staff were excellent. Good service. The room was spacious, but lacking in side table or ottoman for chair. I love the digital key phone app where you can check in from your phone, select a room, and use it as the key!

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank sandranA5TO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenda F, Front Office Manager at DoubleTree by Hilton Baltimore North - Pikesville, responded to this reviewResponded June 30, 2017

Dear sandranA5TO,

Thank you for your feedback regarding the hotel. We will share this with our teams. I am so pleased you like the digital key app! Just don't forget to stop by during your stay to enjoy one of our warm cookies!

Sincerely,
Brenda Finnell
Dir of Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 21, 2017

We stayed for two nights. The hotel feels a bit old and run down but the rooms were clean and the beds were comfortable. I gave a four rating because the front desk service was so great. The woman who checked us in couldn't have done a better job -- very helpful, courteous, and went out of her way to welcome the children and get them a cookie. She accommodated our need for three rooms close to each other and checked to make sure we were happy with the outcome. The service in the bar was also very warm and friendly (although the drinks are pretty skimpy). The restaurant was terrible, but I will cover that in another review.

We will probably stay here again when in the area because the price was reasonable and the location fits our needs.

  • Stayed: June 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank slhFortSmith_AR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenda F, Front Office Manager at DoubleTree by Hilton Baltimore North - Pikesville, responded to this reviewResponded June 22, 2017

Dear slhFortSmith_AR,

I'm happy that our staff exceeded your expecations. I am concerned about your experience with the restaurant. Please contact us at your convience to discuss and allow us to share your feedback with the team.

Sincerely,
Brenda Finnell
Dir of Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 19, 2017

Always get a good nights sleep knowing that I'm sleeping in a nice clean establishment... why do I have to type 200 word minimum that's funny I like to keep it short into the point extremely clean and I'll keep coming back

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Natalie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenda F, Front Office Manager at DoubleTree by Hilton Baltimore North - Pikesville, responded to this reviewResponded June 20, 2017

Dear Natalie J,

Your response was perfectly worded. Thank you!

Sincerely,
Brenda Finnell
Dir of Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 19, 2017

We stayed for two nights at the above hotel. It was not a good experience. The building gave the feeling of being old and not especially clean or well maintained. Torn curtains, static in the phone, running toilet, shower with water intermittently running hot and cold, sink whose water was either hot or cold, but nothing in-between, the carpet not well vacuumed. Our group had multiple rooms and every occupant had a negative story to tell. An inexpensive room does not mean substandard, as evidenced by Marriott's Fairfield Inn or Holiday Inn Express. Hilton should do better and Pikesville deserves better.

Room Tip: Try another hotel
  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Barb1942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenda F, Front Office Manager at DoubleTree by Hilton Baltimore North - Pikesville, responded to this reviewResponded June 20, 2017

Dear Barb1942,

We appreciate your feedback regarding the overall status of the hotel. I will forward your observations to the department heads. We strive to exceed all our guest expectations. I am sorry we did not do that for you.

Sincerely,
Brenda Finnell
Dir of Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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