I always give a restaurant a second chance before writing a bad review. I went to Smokin' BBQ Grille a few weeks ago and got an upset stomach after eating a BBQ sandwich. I went again with a large group, so I expected to wait longer than usual to get my food. People who went to the other restaurant in this food court ordered and received their food before I got through the line to order mine. About 40 minutes later, I got a text to let me know my food was ready. Then there was a mix up with my order. The manager did not handle the situation well and refused to give me my money back even though everyone else in my party was done eating. Instead, he made me wait even longer while he cooked my food. When I finally got it, it wasn't exactly as I had ordered it and was not very good. This food court is a fun place to hang out, but the food is below average.
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