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4 - 9 of 87 reviews
Reviewed January 30, 2018

After traveling all day I just wanted to check in and get some rest. The lobby consisted of a small worn couch with a plexiglass partition at the front desk to push the money through. My first impression was that this was a short stay motel. It was very late so I decided to check in for the night. The temperature outside was below freezing and so was the room. No heat, no coffee and half inch gap in the door that lead outside. I am a woman traveling on business and this was very unsafe. The room was dingy and unkempt and the linens were dirty. I did not stay and checked into another hotel

Date of stay: January 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank royal49463
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 19, 2018

Recently went home for my Son's funeral. Had called while driving up to say we would be late getting in due to bad weather, When we arrived our room was given to someone
else. They put us in a smoking room which was fine. Had a musty odor. Heat was off. Placed way up on the wall. Thank God my husband was tall enough to reach the unit. With bad weather, snow storm, it was cold. Bed was somewhat comfortable. Emotional and tired
I did sleep some. They plowed the drive while we where still parked in the lot. Had a hard time getting out. No one seemed to care. Have never stayed in such a place before. No hangers in the closet, coffee pot, no breakfast of any form. Thank God we didn't have children with us. It took the office 20 minutes to make me a small cup of coffee. Using a Krug. Some people just shouldn't run a business.

Date of stay: January 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
2  Thank JamesW7856
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 14, 2018

This is a clean, inexpensive motel that I visit regularly for business. The owners have always been courteous and obliging. The location is optimum for access to major highways and towns in the vicinity. I will continue to take advantage of this very friendly establishment.

Date of stay: January 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank 202lest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 28, 2017 via mobile

We just got to America’s Best Value Inn at Holyoke, MA. 11:50pm. Attendant at front desk said they do not offer Military Discount or Veterans Discount. We also asked if we could have a “late check out” since we arrived close to midnight and he also declined. Room is nice but at $99 per night a little over priced. We won’t come here again, until they support Military.

Date of stay: October 2017
Trip type: Travelled with family
1  Thank Jose J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 2, 2017 via mobile

Second time staying at the motel. Clean, comfortable, safe and good value. Came up here first time to tour colleges in spring time. Came up this time to drop child off at college. Staff does a great job of making guests' stay top notch!

Date of stay: September 2017
Trip type: Travelled with family
Thank Jack S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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