A very lovely inn in a very lovely town, walking distance to the downtown (shops!) area. We stayed in room 3, the "Sunny Room," which was larger than expected and very cozy with a fireplace and large window looking onto the main road into town. The bed was huge, plenty of plump pillows and covers, and facing the gas fireplace which made it very warm and cozy on a very cold winter night as we watched the snow blow sidewards outside the huge window. The bathroom, however, was disappointingly small, the shower stall was tiny, and the tiny sink in the corner had a strange mirror arrangement: 2 long, thin mirrors, one on each of the walls of the corner, which made it difficult to get a view of my entire face all at once. Weird. But even in the bathroom there were nice little touches, like a special black face cloth for makeup removal and nice soaps.
The food in the restaurant was superb for both dinner and breakfast, and they accomodated my husband's special dietary restrictions very nicely. The service, however, was disorganized and very slow. There was seemingly only one wait person at both meals, and she did everything she could for everyone, but could have used a few helpers. For such gourmet meals, we expected more attention to service. The Innkeeper did come in to take drink orders, and was a wealth of info about his extensive Scotch, etc. stock, but we weren't drinking. His charming chatter, though educational and entertaining, managed to slow down the meal process when he and everyone were made aware that at least 2 of the tables were pressed for time. If you do appreciate an eclectic scotch and grappa selection and conversation about it, this inn has the bar and barkeeper for you!
- Official Description (provided by the hotel):
- Elegant 11 room boutique hotel, located in historic Lenox MA. Origanlly built as the summer "cottage" for Harley Procter of Procter & Gamble fame. In house 5 star restuarant, exceptionally stocked bar and live music at the paino bar enhance your stay. Perfect for an intimate wedding, a family reunion or a romantic escape, we are one of the Berkshires finest. ... more less
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- Also Known As:
- Gateways Hotel Lenox