We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Wilbraham Inn(Wilbraham)
US$79
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$76
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$60
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$89
QualityInn
View Deal
  • Free Wifi
  • Free Parking
US$139
US$129
Hampton.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$144
Hilton.com
View Deal
  • Free Wifi
  • Free Parking
US$179
US$152
Residence Inn
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Granby Motel(Granby)
US$74
Booking.com
View Deal
  • Free Wifi
US$125
HIExpress.com
View Deal
  • Free Wifi
  • Free Parking
Reviews (103)
Filter reviews
103 results
Traveller rating
60
33
7
2
1
Traveller type
Time of year
LanguageAll languages
More languages
60
33
7
2
1
Show reviews that mention
All reviewsmass pikewestern mahot and cold itemsyogurtmicrowave and mini fridgefront deskeasy accessbreakfast barhotel is conveniently locatedneeded a place to stayfive nightsroom was cleanoff the highwaynice amenitiesa great staywould stay here againvery nice hotel
Filter
Updating list...
5 - 10 of 103 reviews
Reviewed May 24, 2018 via mobile

Ask for the room at the end of each hall and you get a full size refrigerator, sink, microwave, plates and glasses! Friendly, comfortable, near gas and food. Great daily HOT breakfast. Side roads rake you to the colleges to avoid traffic but it is near an interstate.

Stayed: May 2018, travelled with family
Thank 442daciar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this reviewResponded 2 weeks ago

Thank you for your feedback, we are glad you enjoyed our end room it is very spacious. We loved having you here and hope that you will return when visiting your son or daughter at college. There are many back roads in our area to avoid traffic on the highway. Melissa, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 13, 2018

We stayed here for five nights while on business in the area. Hotel is conveniently located just off the Mass. Pike. It’s very clean, friendly staff and an above average breakfast - the eggs actually looked like they were once alive. There are lots of ethnic restaurants in the area. Hotel is very quiet.

Stayed: May 2018, travelled on business
1  Thank Bermudaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this reviewResponded 2 weeks ago

Thank you for your review and comments about our hotel. We appreciate feedback and are glad that you enjoyed your stay with us and our breakfast. Our eggs are fresh and we do have many offerings during breakfast hours. We are close by to many restaurants in our area. We hope to see you again if you are in the area. Melissa, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 21, 2018

I did have an issue with the hotel but it was not really hotel related so I will start with hotel stuff. Clean common areas, friendly staff, clean room and a good night of sleep, those are the biggies. It was a bonus that the breakfast area was well stocked and well replenished and the fitness area, although small, was clean and had enough equipment to get a good workout in.
My only issue was with the fish aquariums in their lobby. As a fish owner, I can say that two gold fish in a small tank is not acceptable, they should have no less than 10G of water per fish and the other tank while only containing two tropical fish, looked like some sort of tetra, was very dirty and not kept up on at all. I really think if they are going to have tanks they should make sure they are taken care of otherwise they become an eye sore and a turn off. I know that may be splitting hairs and I am okay with that, if it was fixed there wouldn't be anything negative to say.

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Service
2  Thank tlcoach14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this reviewResponded February 5, 2018

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel at Holiday Inn Express Ludlow, and your comments are very important to us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations at Holiday Inn Express Ludlow. We appreciate that you find our location to be convenient. We are glad that you found our team to be friendly and our location was convenient for your needs. I really do apologize for the goldfish not having a clean tank, I was not able to get to them as quickly as I would have liked to that week, I understand they can be an eye sore if they are dirty but we do our best to keep up with them. I bought them as young small fish and they will grow within the tank they are in, they are approximately a year old and very happy goldfish. Thank you again for your comments. Melissa, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 21, 2017

Clean and comfortable room, very good breakfast, pleasant and helpful staff at a competitive rate. We would stay here again while visiting family. The pool and pool area and fitness center looked inviting although we didn't have time to use them.

  • Stayed: December 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Russ42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 12, 2017

Pleasant stay at a hotel known for its no surprises offerings. Friendly desk clerk greeted me. Was placed in handicapped room. Did not ask or need one. Would have preferred a room with a regular bath tub as I wanted the option of taking a bath while away from the family. Room was clean. No bedspreads! Would stay here again when in the Ludlow/Springfield area

Room Tip: Ask desk clerk for type of room you want--I didn't--some road noise
  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Rooms
2  Thank Charlie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon T, Manager at Holiday Inn Express Ludlow, responded to this reviewResponded November 14, 2017

Thanks for your recent stay with us at the Holiday Inn Express Ludlow. We appreciate your feedback and apologize for our front desk agent lack of communication regarding your room type. Your comments will be shared with our front desk team and we will work on ensuring that all front desk agent review reservation details with guest at check in. Thanks again for your review and we look forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews