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“Great facility, good value, minor issues”
Review of Pheasant Hill Inn

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Pheasant Hill Inn
Ranked #7 of 19 Marblehead B&B and Inns
Reviewed 21 August 2016

I chose Pheasant Hill based on internet customer reviews and the inn’s own mediocre web site. Overall, the Inn exceeded my expectations. I booked the Garden Suite months in advance, to be sure I got it for my travel period. One other suite was occupied while we were there. Our rooms (sitting room, bedroom, bathroom and private exterior deck) were surprisingly large and pretty. The bathroom is modern. There is a window air conditioner in the bedroom. Wi-Fi reaches the sitting room but not the bedroom. The TV is a standard-def, cable-connected, 19” flat-screen. Breakfast is better than described on the inn’s web site (not a full breakfast, one seating around 8:30 am). No evening coffee (it would be nice if the inn could add a K-cup coffee maker in a public area).

I found the hosts to be very pleasant and proud of Marblehead/Salem, on those occasions when we interacted. Nancy met us when we arrived at 5 pm, but a later arrival (different guest) received written instructions and didn’t meet the hosts until the next morning. Bill is always scurrying between projects and won’t linger long to talk. Expect to see them only around breakfast time. The location is on the outskirts of Marblehead (not walking distance to anything). There is a cat which we occasionally saw. On a couple occasions PRIOR to arrival, I had trouble contacting the innkeepers by phone or email, only to finally get a response claiming they had never received my emails or voice mails. (Once you’re at the inn, they provide an emergency phone number, which we did not use.) The innkeepers don’t check email or voice mail often, they expect check-in at an hour that fits their schedule, they serve breakfast at a specific time, and they expect ample notice for any guest adjustments to all this (if you can figure out how to contact them). We had no problems with all this.
The window A/C unit in the Garden Suite blows onto the bed and is a bit loud. A larger TV would probably not impact utility costs (hi-def would be nice, but that could be expensive). A wi-fi extender might provide a signal that reaches the bedroom.
Local weekday traffic in Marblehead and Salem is heavy and parking in tourist and shopping areas is difficult, although there is a multi-level garage in downtown Salem. I never saw a parking ticket, but signs limit the parking time in busy areas. Museums typically don’t have dedicated parking, and if you’re parked in a 2-hour space, how do you also squeeze in some shopping? They should offer tourist stickers saying, “I’m spending 10 or 15 bucks per person at every one of your little museums, so give me a break on parking.”

This B&B review sounds negative, but for tourists and family visits, PH is a stunningly beautiful and peaceful place, well appointed, and a good value. This is not a good place for business travelers or stay-in workers because there are simply no guest services after 10 am.

Room Tip: Garden Suite is great.
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  • Stayed: August 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 10 of 78 reviews

Reviewed 31 July 2016

All is perfect: Nancy and Bill are wonderful people ready to help in everything. Rooms are furnished with taste and elegance, breakfast is gorgeous. All is absolutely clean including perfect bathroom.
Malblehead is a charming town with many things to visit.
One of the best B&b we ever went to !

  • Stayed: July 2016, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank ericdO9476NK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2016

I stayed in the Garden Suite and it was perfect. It was nice to have a private porch to enjoy the beautiful weather. Nancy and Bill were friendly, and very helpful in pointing out local places of interest and good places to eat. I would return in a heartbeat!

Room Tip: I did not experience the other rooms but the Garden Suite was awesome.
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  • Stayed: July 2016, travelled solo
    • Value
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Thank MagickUnicorns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2016 via mobile

We usually stay at the Fairmont in Boston but we wanted a more coastal vacation this time. From now on, we will stay at Pheasant Hill instead. It was so quiet and cozy. The breakfasts were so healthy and yummy. We stayed in the birds nest suite. It was so cozy. We could see the ocean from our bedroom window and hear the waves crashing on the beach at night if we opened our window. The public indoor and outdoor spaces were perfect for reading a book or just viewing nature. We will absolutely be back!

Stayed: July 2016, travelled with family
Thank Sally B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2016

My wife and I have visited Marblehead each year for the past 7 years - always in late June or early July. We stayed at several B and Bs along the way and enjoyed each stay.
We planed to repeat at a place where we had stayed before but found that it was booked for the weekend that we selected. The proprietor there recommended the Pheasant Hill Inn, just nearby and so we thought we would give it a try. It turns out that her recommendation was a delightful discovery. Bill and Nancy (the owners) were warm, friendly, and helpful - in between maintaining the property and the surrounding gorgeous grounds - the breakfasts were excellent and varied, and the location very convenient. We stayed in one of the three rooms available - the Garden Room - so named because it features an outdoor deck space overlooking the garden. The room was spotless, had a small living room and a large bedroom with a beautiful bath and shower. We settled right in and felt pampered throughout the weekend.
The home is beautiful and you would never know that the structure was many decades old. Bill and Nancy have refreshed, refurbished, and remodeled the home over the years so that it has the feel of a new building. Gorgeous. With ample off-street parking and located in a quiet neighborhood with easy access to stores and to the historic district, Pheasant Hill should be on your short list of options in Marblehead.

Room Tip: We liked the Garden Room for the exterior deck space and the garden view. All rooms have a small re...
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  • Stayed: June 2016, travelled with friends
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    • Sleep Quality
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1  Thank bobandbeth2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2015

This is the best B&B we have stayed in. The owners were always available and attentive to our needs. Our Garden Suite was so cute. A very comfortable sitting room with a fireplace (too warm to use it when we were there), TV, music, books, magazines, and a refrigerator is in a beautiful old Marblehead home that has been tastefully updated. More than enough space for suitcases and hanging things. We enjoyed sitting on the private porch in the evenings watching the stars and sipping our wine. Breakfast was plentiful with many choices to accompany the hot main dish - bread, muffins, cereals, fresh fruit, cheese, and ham. When we left, we felt as if we had gained two new friends.

Room Tip: We only have experience with the Garden Suite. We will request it when we return.
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  • Stayed: September 2015, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank nolabrewster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2015

We stayed in the Garden Suite. It was both spacious & comfortable with a separate sitting room. Loved the shower with the overhead rain shower feature. A private deck too. Breakfast was essentially a help-yourself continental with one warm/baked/cooked item. The owners were responsive to our needs and requests. Would we stay again? Yes.

Stayed: August 2015
Thank b-and-b_aficionado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pheasant Hill Inn

Address: 71 Bubier Rd, Marblehead, MA 01945-3630
Region: United States > Massachusetts > Marblehead
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #7 of 19 B&Bs / Inns in Marblehead
Price Range: $178 - $229 (Based on Average Rates for a Standard Room)
Number of rooms: 3
Official Description (provided by the hotel):
Just at the top of a hill in a secluded corner of Marblehead you will find Pheasant Hill Inn B. & B. Exactly what you expect in a New England country style setting. Three private suites with private ensuite baths. Amenities of a hotel including free parking, wifi, TV, A/C in season, and small refrigerators. Two suites on the second floor and one on the main level with fireplace and separate deck. Personalized attention to help plan your stay. Good for business and pleasure. Visa, MC and Amex. ... more   less 

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