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“Good service with some twists”
Review of Plaza Azteca

Plaza Azteca
Ranked #11 of 123 Restaurants in Methuen
Cuisines: Mexican
More restaurant details
Restaurant details
Dining options: After-hours, Reservations
Description: Just ate there and I'd like to review it. Could not find it on your list of restaurants. Thank you.
Reviewed 29 May 2017 via mobile

Nice menu with different choices in the Mexican fare. Spinach enchiladas with poblano sauce was really good especially for vegetarians. Warm and fresh chips to start off. Nice selection of luncheon specials.

Thank plastx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 140 reviews

Reviewed 23 May 2017

The food is very good and fresh it is always busy so the service is slower but it is understandable. They come to your table and make the guacamole fresh if you order it.

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Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2017

I tried Plaza Azteca after reading positive reviews on Trip Advisor. I ordered the San Jose Burrito and their homemade guacamole. The guac had too much lime in it, but was otherwise OK. The burrito was also decent, but not what I would describe as excellent. Decent food but not great.

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Thank Joseph H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2017

HORRID service. Four of us went, sat in the bar at a booth - no one came to clean the dishes of the prior guests until we found someone and told them to do so - it was at least 10 minutes of being completely ignored in the bar area. Then after he cleaned the table we waited another several minutes for the waiter to come over to take drink orders (2 sodas, 2 waters). We ordered 3 dinners - only 2 came out. After 5 minutes we had to get up and find someone to find out where the 3rd dinner was. AFTER the 2 of us were FINISHED with our dinners, the waiter finally came over and said the ticket for the 3rd dinner just never went to the kitchen and he didn't know why. At that point we said forget it and cancel it and instead of apologizing, offering a comp meal, or coupon for next time, or offer a manager table visit, he walked away saying "ok". No one ever came back during the ENTIRE time to refill our drinks, chips or dip. The manager didn't seem to care at all. He made a casual apology but that was it. We had to find the server again for the bill, and then we ended up bringing the bill to the bar ourselves to pay it because again, he never returned to us. The food is good here, but too bad the service is absolutely horrendous. The 4 of us will NOT be back.

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1  Thank Denise14441518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2017 via mobile

The three of us got there half an hour before they closed on a Monday night. We were lost and honey and cranky because we were lost and hungry and tired. The wait staff was considerate, patient and friendly. Our waiter offered suggestions and made sure we got what we wanted the way we wanted it. The food was delicious, from the simple appetizer of chips & guac to the custom built salad and entree. We all oo'ed and ahh'ed and finished every last bite. We did Not feel rushed or that we put anyone out for being there so late. BTW, there were people still at the bar when we finally did leave, well after closing hours.

Thank Vicki B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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