Although a little out of the way - the customer service at this hotel is outstanding. The waiter Mohamed Fanidi is absolutely fabulous - especially with allergies as I suffer from a severe food allergy. (sulphites)
The front desk staff are so very helpful - they go above and beyond to print out maps, bus schedules, car rental maps, call companies for you to see if they are open etc...
We were there for the blackout and they bent over backwards to check if subways were running, malls were open etc..
I teach customer service so my standards are extremely high and they were exceptional.
thank you Crowne Plaza Front Desk and Restaurant and IT department.
- Free Wifi
- Free Parking