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“Favorite Ptown Hotel”

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Surfside Hotel & Suites
Ranked #4 of 15 Hotels in Provincetown
Certificate of Excellence
Boston, Massachusetts, United States
1 review
“Favorite Ptown Hotel”
Reviewed 15 May 2012

I've stayed at the Surfside Hotel & Suites twice now and absolutely love it. The prices are super affordable (especially in the "off" season!), the hotel is great, the continental breakfast is delicious, and the staff are so helpful and accomodating! I think the rooms are clean and there is plenty of outdoor space to relax in including a great patio, porches off of every room, and a private beach with plenty of lounge chairs and space.

The location is on Commercial Street and only about a 15 minute walk to the main area of Provincetown - not bad at all. Also, the restaurant directly across the street from Surfside is highly recommended and delicious! They have a Sunday brunch buffet that is 100% worth it and they offer a discount to folks who stay at Surfside.

I would absolutely recommend the Surfside Hotel & Suites to anyone who is looking to stay in Provincetown!

  • Stayed May 2012, travelled as a couple
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Helpful?
Thank Kailey_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, 18 May 2012
Thank you for your review. I will certainly pass this along to my employees who so enjoy seeing that our guests were happy during their stay with us. Everyone at the Surfside works very hard to make sure that everyone's stay is enjoyable and memoriable, we look forward to having you with us again in the near future.
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835 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (296)
Date | Rating
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English first
Allentown, Pennsylvania
Level Contributor
68 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 May 2012

Our bi-annual return to Surfside again has left us very pleased. They updated the rooms with great color schemes and flat screen TVs, and changed the front patio of the hotel. It's so much more inviting now! They put a gas fire pit out in front of the hotel with lots of chairs and tables. It's so comfortable. We met so many nice people at the "pit." Once again, the staff is the best and couldn't be more helpful. That's the fun of returning twice a year, everyone is so great there! P.S. The whale watches were even more spectacular than ever! We must have seen 50-60 whales at any given time! They were all around the boat.

Room Tip: Always ask for a waterfront room, the view is spectacular!
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  • Stayed May 2012, travelled as a couple
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Helpful?
1 Thank rfrankenfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, 8 May 2012
Thank you for your review, our employees are cetainly happy to hear you had another great stay with us and appreciate your comments on not only the hotel, the service as well. We strive to give our guests the best experience they can possibly have at our hotel and in our beautiful town. We have heard the whale watching is exceptional this year, just last night around the fire pit guests were talking about their experience whale watching yesterday, over 100 whales spotted and entertaining everyone. So many calves this year we are pleased for the return of all the Moms and their calves. Again we thank you for your review and look forward to seeing you again.
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Granville, Massachusetts
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 May 2012

I had to travel to P-town to attend a 3-day training session and had the wonderful opportunity to stay at the Surfside. Having had not-too-great accommodations at seaside hotels in the past, I was happily surprised for what the Surfside had in store for me. First, the room was newly renovated and had everything new in it. The big plus was the coffee maker, fridge, AND microwave. A nice treat to reheat my leftovers from dinner to nosh on late at night. The wide screen television was welcome and I was very surprised at the number of television channels available. Not your usual handful of channels that no one watches but a plethora ranging from PBS to SyFy. I reserved a waterfront king and when they call it "waterfront," they're not kidding. Cape Cod Bay was less than 30 feet away from my sliding door. I had a corner room with a big bright light a short distance from the slider but the room darkening curtains had the room pitch dark. The bed was very comfortable and I liked the drop leaf table and two chairs. Plenty of drawer space for my stuff and being this was a waterfront room, it came with two soft and warm bathrobes for me to use. The room was spotless and the furnishings bright and cheery. The only drawback was the door to the room had gaps in the seal and the cold sea winds would seep in however, the heater quickly warmed it up again and wasn't overly noisy that I couldn't sleep at night.

The staff was amazing. Steven greeted me upon my entry and was a joy to chat with. He did everything he could to make me feel like home. Everyone had a smile and looked you in the eye when greeting you. The lobby was bright and cheerful and there was always fresh coffee in the urns. I wish I had to travel later in the month. I would have loved to have used the heated salt water pool.

The center of P-town is a short distance down Commercial Street and it's worth the walk to browse all the shops along the way. (Yes, it only takes 15 minutes to walk - I timed it!) There's a bicycle rental shop just down the street if you're prefer to travel on 2 wheels (parking in town is scarce AND expensive).

Take advantage of the stay one night, get the next night half price offer. It's an excellent deal. I am hoping to return soon with my husband so he can experience P-town AND enjoy a stay at the Surfside with me.

Room Tip: If you choose a waterfront room on the ground floor, be prepared to see people walking (with or with...
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  • Stayed April 2012, travelled on business
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Helpful?
Thank Carol W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, 7 May 2012
Another happy guest, thank you for your Trip Advisor review. My employees will be to happy to see this review, they take great pride in their work and customer service at the hotel. Our newly remodeled hotel certianly is pleasing many of our new and return guests. We hope that you will visit us again soon. Every year new updates are done to the property to make our guests comfortable and happy. This past winter was a busy one for us, with the new waterfront rooms, the new courtyard with the firepit and our new parking lot. Hope to see you soon1
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massachusetts
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 May 2012

My husband and I hadn't been to Province town in, oh 30 years, so we were not sure what to expect. It was off season and weekday--perfect time. Hotel has perfect location too. Our room was right on the beach across from the main hotel. Clean, lovely color scheme for the room. All the expected amenities. The "Continental Breakfast" wasn't: unless they usually come with waffles and hard boiled eggs! [ usual stuff, too: bagels, cereal, coffee juice] A nice surprise. And a decent hour. It was in the lobby until 10, so we could sleep in.
And speaking of sleeping, the mattress was probably the most comfortable hotel mattress I've slept on.
LOVED the dogs! LOVED being able to walk to the "busy" part of town without being in it.

Room Tip: See if you can get the sea side rooms--IF you want to be RIGHT on the beach!
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  • Stayed April 2012, travelled as a couple
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Helpful?
Thank qatrmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, 5 May 2012
Thank you for your Trip Advisor review. We are very proud of our newly remodeled waterfront rooms and are happy your enjoyed them. The beds are very comfortable as you stated, we've had so many people say they had a great nights rest. We hope to see you again very soon. The extended continental breakfast in season also includes scrambled eggs and sausages, yes we agree it is more than a continental breakfast.
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1 review
Reviewed 30 April 2012 via mobile

We decided to grab the one night, get one night free. The staff there are friendly, understandable, when things are needed, they'd get it done right away. Its really nice and the bonfire there are awesome!

  • Stayed April 2012
    • Value
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Helpful?
Thank Waugbran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, 1 May 2012
Thank you for your review. Our employees certainly enjoy hearing our guests rave about our hotel and staff. We strive to make everyone's stay with us a memorable one. The fire pit has been a great place to meet new friends and get together with old friends. We are looking forward to having you with us again and look forward to meeting you furry friend.
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Boston, Massachusetts
Level Contributor
102 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 29 April 2012

Comfortable, clean and great location. The rates are reasonable and the oceanside location with decent sized rooms is our go-to place for a weekend in P-town. We especially liked being able to walk our golden retriever on the beach in the am and shower him off at the special "doggy shower" at the edge of the beach. We wouldn't want our pooch to have to suffer with a salty-coated coat all day! We have been going here for the last 3 years and its pretty much an annual tradition with us now.

Room Tip: Worth the small extra for "ocean-side".
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  • Stayed August 2011, travelled as a couple
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Helpful?
1 Thank Deena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, 1 May 2012
Thank you for your Trip Advisor review. We are happy to have had you as our guests and happy to hear your Golden enjoyed his stay also. Our pet shower has been a big hit with our guests who so enjoy having their dogs with them on vacation. Our employees work very hard to make your accommodations comfortable for both our human and furry guests. We look forward to having you with us again in the near future.
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Goodyear, Arizona
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 April 2012

The Surfside was a huge surprise. I had stayed there years ago and was disappointed by its dated decor and lack of cleanliness. However, this time I was enormously pleased with the newly renovated rooms, cleanliness and amenities. Pros: Clean, dog friendly, tons of tv channels, perfect location and great view from the oceanfront rooms. The breakfast was satisfying, but don't expect gourmet food. Cons: Lack of a bathmat in the tub ( the tile was blackened and looked gross), should be free internet IN the room and not just in the lobby and limited breakfast hours on Sunday. Not much else to complain about. Bravo to the new and improved Surfside! My dogs LOVED it!

Room Tip: Choose an oceanfront corner room. If you have a dog, I suggest a first floor.
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Diggerdog63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, 1 May 2012
Happy to hear you enjoyed all of our new remodels. Great place to meet new friends by the fire pit. I will certainly look into the bathroom problem, I'm not sure what happened however, we will address this with maintenance and housekeeping immediatley. We certainly love having your pets with us, hope you visit again soon.
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Additional Information about Surfside Hotel & Suites

Property: Surfside Hotel & Suites
Address: 543 Commercial Street, Provincetown, MA 02657-1724
Region: United States > Massachusetts > Cape Cod > Provincetown
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Provincetown
#4 Family Hotel in Provincetown
#4 Business Hotel in Provincetown
#5 Romantic Hotel in Provincetown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Surfside Hotel & Suites 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Overlooking Cape Cod Bay and Provincetown Harbor. Private beach, outdoor heated saline pool, complimentary breakfast, free WIFI, free parking. Courtyard with fire pit, bar service from our Lighthouse Bar. Easy walk to town, 3/4 of a mile through the art district. Pets welcome, pet treats, pet station and pet shower. ... more   less 
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Also Known As:
Surfside Hotel And Suites
Surfside Hotel Provincetown
Surfside Hotel & Suites Provincetown, MA - Cape Cod

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