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All reviewswine and cheesemineral bathsoaking tubclub roomp townsmall poolcommercial streetoff seasonturn down servicecouples massagesteam roommade to order breakfastgas fireplaceevery afternooncape codsized bedbreakfast was included
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Reviewed June 25, 2012

What a fantastic place to stay. The grounds are beautiful and the staff is terrific. We were made to feel very welcome and at home after having left a disastrous B&B. We booked at the last minute and they gave us a great discount. The breakfast was exceptional and made to order. No pre-packaged or frozen stuff. Wine and cheese by the pool each night...very relaxing stay! I highly recommend this place.

  • Stayed: June 2012, travelled as a couple
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Thank JMH265
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded June 26, 2012

Thank you so much for sharing your experience on trip advisor

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Reviewed June 24, 2012

We stayed for 4 nights. The room was very nice but small.. Also, we paid for a Pamper Me 3 - advertised as king bed and 2 of the following: whirlpool tub or fire place or balcony. We had a king bed and a whirlpool - so no third????
All the staff were helpful and friendly from Steve who checked us in to the maids cleaning the rooms.
The bed was comfortable, nice linens, maid daily and turn down service. The whirlpool was extra large. There was a small fridge available also.
The breakfast part of the B&B was great! Each day the chef would post "specials" that were all wonderful. You could also order traditional breakfast items cooked any way you like, as well as more continental fair such as cereal, bagels.
Each afternoon there were cookies and then in the early evening - wine and cheese.
All in all a great vacation and B&B experience!

Room Tip: Be clear about the "3" advertised in Pamper Me 3
  • Stayed: June 2012, travelled as a couple
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Thank 1Loveysgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 24, 2012

I will start this review by stating that the images of this hotel online are amazing and are not accurate. This hotel looked to be luxurious, large and warm. We reserved the Deluxe Two-Story Suite for three nights and anxiously awaited our stay here for months.

When we arrived at Crowne Pointe, the tiny parking lot, used for guests checking in, quickly told me there was no parking reserved for guests after check-in. My assumption was confirmed when the person that checked us in told us of a parking lot a block away that we could use for free. He gave us a parking pass for our car and allowed us to use the entry lot to unpack.

The man that checked us in walked us to our room to give us an overview/tour of our room. As soon as we walked in, I was convinced we were given the wrong room. The room was much smaller than it appeared online and was minimally decorated. It did not appear cozy or warm or comfortable. It looked like it had been decorated 50 years ago and never changed. It was not antique or quaint. It was just dated and unoriginal. The overview lasted 60 seconds. He said our room was upstairs, handed us the keys and told us to allow the whirlpool tub downstairs to perform it's "post-use" cycle of drying out the tub. Then he left.

As we brought our bags through the court yard, I was a bit surprised by the dilapidated appearance of the wooden deck, outdoor furnishings, and the incredibly small pool. I could see 10 people fitting in the pool comfortably as long as no one swam at all. We had to pass the hot tub to get to our suite. It was then that I saw the large Buddha head statue I had seen in the pictures online. It looked tired, albiet continually covered by the flow of water out of the top of it's head (as the pictures showed). It sits behind a hot tub that had leaves along the bottom and floating all along the top. I was pleased to see that toward the evening hours, those leaves had been removed.

As I unpacked downstairs, my partner went upstairs. It wasn't long before I heard a huge bang. I called out to her and she answered telling me that the bed had fallen over. Apparently, she attempted to close our curtains to darken the room, but was unable to because the headboard was in the way. So, she tried to slide the bed down a bit to allow some space for the curtains. The curtains have stiff braces running across them, so they wouldn't just lay against the headboard. When she tried to move the bed, it fell off of cones that it was sitting on. It was then we discovered the headboard was nailed to the wall and the mattress frame was supported by plastic cones (picture attached). I was absolutely floored. We called the front desk and they sent two men to reset the bed for us. Our window curtains never closed to create a darker room for sleeping in on our vacation. Additionally, our window unit (yes, you will pay $459 a night for a window unit in your room), allowed all conversations outside of our room (including from street passersby) to be overheard any time of day. Add to that the size of the shower in the bedroom. An average person cannot stand upright in this shower. The ceiling angles in and I believe you would have to be about 5 feet tall to comfortably use this shower. My partner is 5'3" and could not shower in it without bending forward.

We attended the 5:00 pm complimentary wine and cheese social the first night. We skipped it every night thereafter.

As we got dressed to go out later in the evening, we sat on the sofa in the living area. The second we both sat down, we looked at each other and cringed. It was the most uncomfortable sofa. It was stiff and small. Just completely unwelcoming. While perched on this sofa, I noticed an envelope on the table from housekeeping. It thanked us for our generosity with respect to our tips for them.

We went out that night and slept in until 5:30 the next morning as the room was so bright there was no denying the new day. No sleeping in. My partner went to the main building to get us breakfast. When she came back, my jaw dropped. The breakfast buffet we read about online had become a couple of teenaged boys cooking fried eggs in a kitchen. They put together eggs, bacon and cheese on an English muffin. It was so greasy that I couldn't finish it. It was as though every single item had been slathered in oil before serving it to us. The coffee was great, though!

We tried the whirlpool tub after breakfast. The tub is huge. It very easily fit both of us. I am 5'9" and my partner is 5'3". I thought this tub would be the crowning glory of the room. We filled the tub about 75% full and turned on the whirlpool. We both could not contain our laughter. It was obscenely loud and chaotic. There is absolutely nothing relaxing about the volume of noise and the size of bubbles this tub created. It looked like we were boiling (to the point where we were concerned of water spilling onto the floor) and sounded like construction work was occurring in our bathroom.

The noise, the bright mornings, the uncomfortable furniture and the unstable bed encapsulates our entire stay.

We were quite disappointed with Crowne Pointe. If all you are looking for is a bed to sleep in and a door to shut, then this place will work for you. If you want luxury, you should look elsewhere. We will not be back.

Room Tip: We did not see any other rooms.
  • Stayed: June 2012, travelled as a couple
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5  Thank alissa77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded June 28, 2012

As the owner of the hotel I wish the guest would have come and let us know about the issues when they were here but they didnt. We could have moved rooms etc. Our complimentary hot cooked to order breakfast offers the choice of 7 different entrees. We also serve homemade granola, yogurts, 3 types of cereals, fresh fruit, bagels, english muffins, fresh baked muffins and pastries etc.

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Reviewed June 22, 2012

From the moment we arrived the service was exceptional - the check in was simple and we were personally given recommendations where to visit and escorted to our room to be told about the features.

You can see from the photos that the buildings themselves are lovely and the room didn't disappoint either. We were in a Pamper Me Twice room with a grand mahogany bed and furniture. The luxury linens were great and the bed really comfy.

At 5pm they hold a cheese and wine hour with complimentary drinks and nibbles, they also have complimetary cakes and pastries available in the day. Again the service was just fab - a special thank you Vincent who always had a smile!

We visited Provincetown on a Wednesday and asJune is still low season so there wasn't much choice in terms of eating out as some places were closed so we ate the Inn and the food was great. Similarly breakfast was good and there was a wide selection of made to order foods and cold items.

I coudn't recommend this Inn more highly - absolutely wonderful.

  • Stayed: June 2012, travelled as a couple
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Thank Lightyearz_B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded June 24, 2012

Thank you so much for sharing your expeirence!

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Reviewed June 20, 2012

This was my very first Bed and Breakfast experience and I was really impressed with the wonderful service, the amazing staff, the fabulous rooms, and outstanding food! One staff memeber Vincent stood out with his pleasant personality-thanks.
Thanks for making us feel confident, significant, and delighted on our first vacation together!

Room Tip: Ask about the Penthouse-its beautiful!
  • Stayed: June 2012, travelled as a couple
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Thank Ms P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
t1999, Manager at Crowne Pointe Historic Inn & Spa, responded to this reviewResponded June 21, 2012

Thank you so much for sharing we really appreciate it. Please come back and see us again soon!

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