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“I'll be back...”

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Comfort Inn Randolph
Ranked #1 of 1 Hotels in Randolph
Miami, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“I'll be back...”
Reviewed 6 May 2011

I was there in the middle of a snow storm in January. I had no problems whatsoever with the hotel or my room. The manger, Rick, was awesome. He gave me a room that was quiet, near the fitness room. I found him to be very personable and willing to help me. The room was fine for my purposes. It was clean. The towels were clean, as were the sheets and pillow cases. Maybe the hotel might be a little "tired," but I had no problem whatsoever. Also, the complimentary breakfast was perfect.

I plan on coming back in May.

Michele Morgan

  • Stayed January 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank malexandra1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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139 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
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English first
San Juan Capistrano, California
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 October 2010

The hallways in the hotel were disgusting, smelled of smoke. I booked the hotel on Hotwire which rated it two and a half stars. The hotel is not in good condition. The bathroom tile was in poor repair and moldy. The towel bars were rusty and gross. It is not a 2.5 star hotel in my opinion. I thought it was very pricey for a smelly, gross property. Next time I would call Hotwire and complain before I stayed there.

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
Helpful?
4 Thank DSD2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
73manager, General Manager at Comfort Inn Randolph, responded to this review, 10 November 2010
We are exteremly apologetic for the Experience you had at our Hotel during you recent Stay. We want to assure you that all the problems that you experienced have been rectified & we are continuosly working on the rooms to be in great shape.

We do hope you give us another chance in the future to serve you better & request you to let us know of any problems right away so that we could make it right for you.

My team in all departments works very hard everyday & try to make each Guest Experience a good one but at the same time we appreciate the Constructive Comments so that we couls make things right & better.

Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Randolph hotels

Slidell, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 October 2010

Stayed here 3 nights. Requested a non smoking room because of allergies. Non smoking rooms are connected to smoking rooms and the air conditioner pulls smoke right in. First 2 nights were by 2 exit doors. People were coming and going all night. Moved to the 4th floor on the last night to a room that was suppose to be non smoking it was not. The biggest issue I had was both rooms were not clean. There was hair in the tub, MOLD on the shower curtain and spots on the comforter. Were were given 2 very thin towels and had to ask for additional linens. The hotel staff are very friendly but they need to clean up the rooms and have an entire floor for non smokers.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ShoppingNLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
73manager, General Manager at Comfort Inn Randolph, responded to this review, 10 November 2010
I am Extremely Apologetic for the Experience you had at the Hotel. I take full responsibilty for the Pictures you have put up. It was definitely something that was overlooked. We wanted to assure you that the problem has been addressed & fixed & hope you do give us another chance in the future to earn your Business.

We do not claim to be absolutely perfect but we strive to do our Best to try keeping each Guest Happy from checking-in to checking-out & hoping they would be our repeat clientele & we encourage you that next time you experience any unpleasantness please contact us immediately, we could rectify the situation right away.

Sincerely.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairfax
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 3 September 2010

We chose this hotel because of its proximity to Boston AND their free shuttle service to the T (subway) Station, about 7 miles away. Our room was clean and comfortable. The WiFi connection was reliable. We were most impressed by the various staff members .. each was friendly, ready to assist, and seemed to enjoy h/her jobs. We went to Stash's restaurant for dinner; it was wonderful. One warning, though, their servings are huge. I ordered a calzone; it was the size of a large pizza pan .. delicious. The Reception Desk staff member forgot to warn us!

Stayed August 2010, travelled as a couple
Helpful?
1 Thank Amathree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, MA.
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 August 2010

When you have 16 extended family members come to visit, you need accomodations
that can deliver and this hotel went the extra mile to make their visit a memorable one.
From the good value on the rooms, the free continental breakfast, and the available free shuttle to nearby public transportation, I give the staff at this hotel high marks.
Thanks Comfort Inn.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScratchBostonMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quebec City
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 August 2010

Hotel is in good shape, clean and neat. Booked through hotwire, paid 150$, a bit too much for what we get, but with the breakfast we had, it is OK ! Huge buffet breakfast !
Location is about 20 minutes from downtown boston.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tometalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indy
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 July 2010

Have stayed at this hotel 3 times in the last 30 days (two different trips) and both times found the rooms to be exceptionally clean and the staff very friendly. Would drive out of my way to stay here again based on those two facts alone. Easy to get to from several highways. Quiet suburb area.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank idlework
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Randolph

Property: Comfort Inn Randolph
Address: 1374 N Main St, Randolph, MA 02368-1731
Phone Number:
Region: United States > Massachusetts > Randolph
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Randolph
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn Randolph 3*
Number of rooms: 158
Official Description (provided by the hotel):
We are a Suburban Property conveniently located only 12 miles from Boston. Newly Renovated Rooms with Exceptional Service. Close to Logan Express a Bus Service from the Airport to the Braintree Terminal for just $12.00. We are a Home away from Home. ... more   less 
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Also Known As:
Comfort Inn Randolph Hotel Randolph
Holiday Inn Randolph
Randolph Holiday Inn

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