First and foremost this place is NOT A RESORT. PERIOD. Just because you serve breakfast does not make you a resort... and by the way, where is this outdoor pool with water slides that was advertised to be here this season not only on their website but here on Trip Advisor, Booking.com and Expedia???? Anyways, GREAT customer service though, lemme tell ya....... I especially loved the pubic hairs and piss droplets ALL under and behind our toilet seat. I was so excited for those I could barely contain my self! And the fire pits, too! You know, cause there's only 2 and they are pretty cool.. they're there for EVERYONE on the grounds but they don't mind if a group comes out at 8pm and does not only NOT use the pit, chairs and grill... but stock piles their belongings on top of the chairs, grill and surrounding area so no one else can use it and take it from them so THEY have it the whole time they're here. OH! And I especially loved the smell... oh my God, it was so good. I love me some cat piss, let me tell you! The big, brown, ring of calcium and lime deposit in the tub was an all time favorite! And let's not forgot about the customer service, guys!! Before we drove 5 hours here we called HERE...The Sunbird Hotel and Resort, and asked If the room we were about to book was handicapped accessible beings the guest that was coming had NO LEGS and was in a wheelchair so we obviously needed accommodations. We were told ABSOLUTELY!! After you book the room, just give us a call and we will get you a first floor, "handicap accessible" room! So, what did we do? We booked our room and called back. We needed 2 beds since it was 3 of us, so a double bed room and asked how wide the opening to the bathroom was so her wheelchair could fit inside. Long story short we are told we are all set... 1st floor, DOUBLE BED room, A.D.A compliant... We arrive to a 2nd floor room, was told they may not even have a 1st floor and says the dog that was with us was not allowed even though she is a service dog for my client, with her to alert for falls. THAT turned into a debacle of showing federal cards for proof and the good ole' world wide web to prove to them that absolutely no one or such place on earth can send away a person who has a service dog. So, that was settled but you want to know the AMAZING customer service that was given to us???????? Wait for it... waaaiiittt for iiiiiittttttNOTHING!!! ABSOLUTELY NOTHING! instead we were reprimanded by the manager, told the "Handicap Accessible NON A.D.A compliant hotel even though their website states they are" rooms are ALL only ONE bed rooms. One. Why is that a good business decision....?? So! me and the service dog have to help lift my Leg Less client/friend off the floor of the hotel bathroom because her chair does not fit in the doorway, like... at all, and she has to crawl on the floor into said piss and pubic hair bathroom so I can legit pick her up as best I can and lift her on the toilet so the poor girl can pee... and she has to crawl in the tub like Ursula. It's so much fun, you guys.. omg I can't even right now. This place would not make not 1 sacrifice... not 1. Instead we were paraded around the grounds being shown rooms as proof they couldn't do a single thing for us. 5 hour drive, 7pm at night, no vacancy for miles and miles and these people don't even have handicap chairs for the showers but they list them selves as A.D.A compliant. The only good thing about this place is the location and hot breakfast. That's why I gave this place the only star I could. And I shall spread the word that this all this place is, is a polished turd. Keep scrolling when booking, the price will reel you in but it's cheap for a reason.

I came here with a friend. I had a great experience. Very low-key and quiet. I love it that they have a basketball court, outdoor games to play, and barbecue grill.
The rooms were super clean, and the workers are very friendly and hospitable. I highly recommend this place.

This motel was advertised as a resort! Their web site advertised an outdoor pool with water slide for 2023. Not true! Only a small, unpleasant indoor pool. When we complained, on 6/30/23 the website was abruptly taken down and the manager then verbally and rather angrily denied that he had ever advertised such a pool. The bed was very uncomfortable. The mini fridge in the room didn’t work, the ice machine was broken, the room phone had no cord attaching it to the wall and therefore couldn’t be used to call the office. This motel appears to be a work in progress, but is certainly not as yet ready for prime time!!