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All reviewsfront deskdouble treewarm cookiesbreakfast buffetbusiness tripnice hotelclean roomsnice stayfitness centerbed was very comfortableconvenient locationyogurtnew englandhockeymaconferenceboston
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17 - 22 of 812 reviews
Reviewed June 19, 2018

We stayed as part of a wedding block, and although check in was at 3, the room was ready to go for us at noon. They were very accommodating to our schedule, and check out was very easy too. The bar staff were excellent as well!

  • Stayed: June 2018, travelled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank christinaprovenc2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at Doubletree Hotel Boston/Westborough, responded to this reviewResponded June 25, 2018

Thank you so much for taking time out of your day to give our staff feedback on your stay. We are delighted to here that you enjoyed our hotel. We are happy that we were able to accommodate you with an early check in. Thank you again and we hope to see you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 13, 2018

This hotel is very clean, and competitively priced for the area. Because my lodging is covered by my company, I am always looking to keep my cost low. I will say that if you are looking to use this location going into Boston, the traffic builds up quick in the morning (6:00 am or so) on routes 9 and I-90, so plan for at least an hour driving in.

I will use this location again in the near future for my business travels.

  • Stayed: June 2018, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Jason G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at Doubletree Hotel Boston/Westborough, responded to this reviewResponded June 19, 2018

Jason G

Thank you for choosing our hotel for your business needs. We are so happy that you enjoy your stays and the cleanliness of our hotel. Thank you again and we will see you soon!

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Reviewed June 5, 2018

Great spot! Friendly staff, great location, very clean and updated. Awesome lobby. We were there for a nearby wedding and we were very happy. The loved all the special touches offered by the staff. Cookies are awesome too.

  • Stayed: June 2018, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank lisahward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at Doubletree Hotel Boston/Westborough, responded to this reviewResponded June 19, 2018

lisahward

Thank you so much for the wonderful comments about our staff and the hotel. We are extremely happy that you found everything to you liking. We hope to welcome you back in the future.

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Reviewed June 2, 2018

Easy access to hotel. Great staff. Interesting welcome touch. Function room was great and easy to access. Family appreciated the extra time given to clean rooms. Sheets were clean and comfortable. The shower is an experience we appreciated. Felt comfortable leaving valuables in the room although security box was available. Guest internet was fast which we appreciated.

  • Stayed: May 2018, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank martinabada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at Doubletree Hotel Boston/Westborough, responded to this reviewResponded June 6, 2018

Thank you so much for taking the time to let us know that you enjoyed your stay with us. We are extremely happy that you were very satisfied with the amenities we offer and your time spent with us. We hope to welcome you back in the near future!

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Reviewed May 31, 2018

There was a very loud group in the room below mine, late at night. I had to call the front desk 3 times, over 90 minutes, until it finally stopped. A similar problem happened two nights previously, with the same group. Management was unable to locate the source of the noise, as they thought it was the room next to mine and it was actually downstairs. This did not occur to them. It cost us 2 hours of sleep on each of two nights.

  • Stayed: May 2018, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
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Review collected in partnership with DoubleTree by Hilton
Thank Anthony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at Doubletree Hotel Boston/Westborough, responded to this reviewResponded June 1, 2018

Thank you for your recent review of the Doubletree by Hilton Westborough. We are sorry to hear that your experience was not up to your standards or ours. We strive for the best customer experience and it appears we have fallen short of this promise with noise that continued from other guests. Be assured that we will address your concerns with our team, for this is not typical of our property. We would love the chance to make it up to you, so please come visit us again so we can exceed your expectations


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