I just got back from Easter brunch that I reserved reservations at Via Maxwell Silverman's. I made these reservations over a month ago and they called me last week to confirm my reservation as well. As I pulled into Maxwell Silverman's I waited for the rest of my party to arrive then proceeded to see the sign outside of the door stating that Easter brunch is being held at Union station restaurant which I guess is a part of Maxwell Silvermans apparently. Mind you I have an 88 year old man with me at this time. No one in my party had any clue where this restaurant was nor did Maxwell Silverman's ever even mention or tell me the TWO times I spoke to them that Easter brunch was going to be held at this establishment instead. We proceeded to GPS it and get there parked on the third floor of a parking garage and had to walk down to find an elevator with an 88 year old man and about a dozen of adults. We finally figured out how to get inside as we approached to check in there was a line that we had to wait in to even be seated. Stood in line for about 15 minutes finally got up to the front and was told that we have to pay up front individually. Here comes the kicker they didn't even have change so we had to have exact change as well! Needless to say it was a nightmare totally chaotic not communicated well at all and we will never be returning there again for ANY function.
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