We had one night stay to reach out wrentham outlet village. The hotel was super quite, gym and pool were open with super precautionary procedures which is smart. It is a brand new hotel.
Jessica was nice and kind during check in. Our room was comfortable, clean and i liked the microwave.
Bed was comfortable
Toiletries and towels were super basic which i will understand since the hotel didnt claim 4 stars.
Unfortunately the shower water wasnt warm enough to enjoy nice long shower! Guess something need to improve.
Unfortunately cant remember the name of the gentleman who guide us through using the pool he was tall and so nice.
House keeping team are super nice too.
I would say staff in this hotel are the best but During check out unfortunately Louise has ruin the idea!! We were looking us and other guests for someone in the reception, he was just bot there and not picking up the phone too for 15 min!! We ask the young lady in housekeeping to help us look for anyone since our pick up car approaching and we need to get our IDs back! Finally he appeared with a cold blood asking why we are looking for him!!!
Otherwise the hotel is good place to stay if you are in the areaMore
- Free Wifi
- Free parking