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Show lessHonestly this is a very nice place very nice people just had a half-eaten chicken patty in my desk chair lol the bathroom was very clean the bed was comfortable kind of Hit and Miss on the TV channels but it was still nice location was good and would definitely stay again
We are so sorry that we let you down.
We will make sure that we do a better job.
Thank you for your kind review.
We chose Country Inn because we had our dog with us since we were moving out of state. It was a clean and beautiful hotel. We greatly appreciate that we found a place that was pet friendly. Quiet and comfortable.
Thank you, we appreciate you taking the time to give us a good review.
We are happy you found us and choose to stay with us.
Congratulations and Good Luck on the move and next adventure in your life.
Reservation was ready at desk when we arrived late evening, along with a complimentary gift bag with snacks and water for being a Radisson reward member.
Nice room, plenty of USB ports, contemporary decor, except for the fence post looking wall behind the beds had me waiting for Wilson to pop up and say "hi-de-ho neighbor" (if you get that, it's likely the era from which this part of the decor originated.) Maybe it's a "country" look. What's important is that everything worked and was clean. Beds were comfortable. Shower head would "squeal" sometimes, took some adjusting to get it to quiet down. Free wifi, good bandwidth.
Lobby looked a little dated, but maybe just the country style again with big stairway with a carpet runner and wooden spindles.
Pool was a comfortable temperature. Refreshing, yet not too cold. Spa was hot, as it should be.
Nice selection of items at the “free” breakfast. Eggs were a bit overdone the first day. 2 waffle makers. Real plates and silverware available as well as disposable. Coffee bar 24 hours, with a variety of coffee and creamers and sweeteners, along with a selection of cookies in the lobby.
Thank you for the great review.
I am happy to hear that you enjoyed you time with us.
We do have a country feel to our home.
We promise you Wilson will not pop up over your head board. My staff and I all had a good laugh, thank you.
Please let the desk know while you are still that the shower is squealing. It takes our maintenance man 5 minutes to fix.
We look forward to seeing you again.
Kimberly Duncan
General Manager
Country Inn & Suites
Big Rapids, MI