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“Solid business hotel”

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Doubletree by Hilton Detroit Downtown - Fort Shelby
Ranked #6 of 33 Hotels in Detroit
Certificate of Excellence
MA
Level 6 Contributor
103 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Solid business hotel”
Reviewed 15 April 2012

I stayed here for a few nights on business. The hotel is very nice, and has a helpful staff. The rooms were a good size, and very comfortable. The only downside is that it is a little off the beaten path- pretty far from the stadiums and casinos. However, I would stay here again when I come back to Detroit.

Room Tip: Ask for a high floor.
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PatUNH1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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michigan
Level 4 Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 9 April 2012

Stayed for just one night, arrived at 1:30 and was told by one of two women at the front desk that there was no early check in. When I asked about storing our luggage so we could get to the Tiger game she was amenable. Oddly, just five minutes later I approached the desk to ask a question and the other woman working the desk waited on me and instantly found me a room!

The hotel was a bit hard to find (for me anyway, I am used to staying at Greektown). The valet service worked fine and they have a People Mover station just a block away. I find that the PM is awesome to get to the stadiums and to Greektown and given that some parts of Detroit still look like bombed ruins, it feels safer than walking. The immediate area around this hotel does not offer any type of restaurant/bar venue but again, with the PM you're able to easily get to Greektown.

Our room was very spacious and clean. We like the door between the living area/bathroom and the bedroom as I like to sleep in longer than my spouse. We enjoyed the breakfast buffet in the morning and our checkout service went very smoothly including the valet parking. Overall, I'd definitely come back!

  • Stayed April 2012, travelled as a couple
    • Value
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Helpful?
1 Thank skiteshome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oak Harbor, Washington
Level 6 Contributor
99 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 8 April 2012

I am a regular patron of Doubletree hotels around the country. This one just didn't meet the mark. Don't get me wrong, the room was great, clean, bigger than we expected with a nice bathroom stocked with the normal Doubletree quality amenities, from Crab Tree and Evelyn this time.
Unfortunately, we had requested feather free pillows at check-in. The clerk said he would check and let us know. He never got back to us and no pillows showed up in the room. Later we called the front desk for the pillows and were told she was going to check and let us know. Again, no call back and no pillows showed up. We then ventured down to the front desk and were apologized to because the clerk had checked and there were none, but she didn't call us. We should have known by the employees texting and playing with their phones at the front door when we showed up that the service was going to be subpar for a Doubletree.
It's worth a shot, maybe your experience will be better than ours.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank SaraJane110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naples, Florida
Level 4 Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 5 April 2012

In the middle of a blizzard we found the staff to be warm and acommodating. Excellent location for a Red Wings game. We were able to walk to the People Mover, take a scenic trip around snowy downtown and get dropped off right at Joe Louis Arena. The rooms at the Doubletree were well appointed and very comfortable. The decor with pics of downtown scenes was perfect. Big comfy bed and clean bathroom made facing the snow to get there not quite as big an ordeal.

  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank Tim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Williamstown, Pennsylvania
Level 4 Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 April 2012

My husband and I had never been to Detroit before so we were a little nervous driving in, not knowing where we were going. The Doubletree was so easy to find, and the valet staff was quick and efficient. Everyone we encountered that worked for Doubletree was extremely friendly and helpful. We booked The Red Wings package which included parking and breakfast and they allowed us to keep our car there until after the game the next day which was really convenient. The free shuttle took us to Greektown which was nice and we just hoped on the People Mover to get back to the hotel, very quick and easy to navigate. The two room suite was huge and very luxurious, the bed was awesome!! We will definitely stay here the next time we are in town, we were very impressed with the service and ammenities.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank agk62679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sault Ste. Marie, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 April 2012

We just got back from a 2 night stay in Detroit. All the staff were great, but Holli at the front desk really made the trip for us. She was very friendly from the minute we showed up at the desk. She gave us great suggestions for things to do in the local area. She went out of her way to ensure we had an enjoyable stay. After staying in many hotels in different cities in North America, we can really say that she provided some of the best service we have had the fortune of receiving.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Meg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 March 2012

This was a nice hotel. Nothing spectacular, but no complaints either. Would maybe try the Hilton Garden Inn next time I come to Detroit........just because they have a pool.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 33kk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Detroit Downtown - Fort Shelby

Property: Doubletree by Hilton Detroit Downtown - Fort Shelby
Address: 525 W Lafayette Blvd, Detroit, MI 48226-3122
Phone Number:
Region: United States > Michigan > Detroit
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Best Value Hotel in Detroit
#4 Business Hotel in Detroit
#5 Romantic Hotel in Detroit
#9 Family Hotel in Detroit
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Detroit Downtown - Fort Shelby 3.5*
Number of rooms: 203
Official Description (provided by the hotel):
Wonderful historic hotel in the heart of downtown Detroit. Enjoy our all suite hotel rooms. Just one block from the people mover. ... more   less 
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Also Known As:
Doubletree By Hilton Detroit Downtown - Fort Shelby Hotel Detroit
Doubletree Hotel Fort Shelby

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