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“Great place for young kids”

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Zehnder's Splash Village Hotel & Waterpark
Ranked #3 of 8 Hotels in Frankenmuth
Certificate of Excellence
Clinton Township, Michigan
Level Contributor
129 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Great place for young kids”
5 of 5 bubbles Reviewed 30 January 2012

Hotel room suite was very nice and roomy with all the comforts of home. Seemed a little pricey at first but a full sit down breakfast was part of the package for our family of 7. With the pool and water slides available all day it made for a great deal and stay. The indoor water park was a really big hit with the kids.

Room Tip: If you was quick access to the indoor water park be sure to ask for a room/suite close by. Some roo...
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bobbyshotgut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,023 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (206)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Grand Rapids, Michigan
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 23 January 2012

PROS:
Rooms were clean and updated. Had a flat screen TV (although the picture quality was worse than the "old school" TV we just threw out), microwave, coffee maker, and mini fridge. Rooms felt spacious and were very adequate for a family of four. Bed linens were updated and not that "slimy" bedspread of older hotels.

Staff were pleasant and helpful

Elf Hollow Cafe was very reaonably priced considering it was an in-hotel restaurant. We ate for dinner and everyone liked their food & kids meals were around $5 (compared to $10 at the Great Wolfe Lodge). Breakfast buffet was $10 and came with coffee. Kids prices were cheaper. Lots of variety of food for breakfast.

The hotel has another pool in a seperate area of the hotel. It had a pool of 3 feet deep, a hot tub, and another pool that didn't get over 5 ft. deep. My 5 year old liked this pool better as the main waterpark was teaming with too many people for her liking.

CONS:
The waterpark, arcade, and locker rooms were very compact. There were chairs & tables in the waterpark area, but so smushed together that there was no room to relax without being bumped into or splashed. All of the areas of the waterpark (toddler, big slides, hot tub, etc.) were practically on top of each other. Navigating the park made me feel like I was in downtown Chicago at Christmas

The pool towels were the size of an oversized hand towel. It has the plushness and absorbency of fine grit sandpaper. I'm not exagerrating either. The waterpark did not have adequate supplies of these "towels" all afternoon. Ridiculous.

The pool in the other part of the hotel as circa 1970's. The filtration system was obviously not at full strength as large hair balls were swirling all afternoon in both in the hot tub and the pool. Gross.

My extended family has gone to Great Wolfe Lodge several years in a row. We wanted to try something different this year and the consensus was that we want to go back to the Great Wolfe Lodge next year.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank laurathelawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, Michigan
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 7 January 2012

Just returned from a weekend getaway there for my son's 9th birthday. We were extremely impressed with the pleasant staff, the hotel accommodations (including restaurant and water park), and the value of the package. We booked the Splash package, which includes room, water park tickets, full breakfast, and delicious chicken dinner at the infamous Zehnder's. We have 5 children and had no problem booking a spacious suite for our family that was well within our budget. Typically, when booking online, we run into the statement that we have too many guests to accommodate. So, this was a welcome reprieve. The room was clean and provided lots of space. We were able to check in at noon so that we could drop off our luggage and change before entering the water park. We enjoyed the water park for both days of our stay and were made to feel very welcome with our larger-than-normal kids crew throughout our stay. We will definitely be returning in the future!

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank BPK71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chesterfield, Michigan
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 5 January 2012

This hotel was really nice! We stayed in a family suite w/fireplace that was clean and lovely. The waterpark was very nice, clean and warm! There was a lifeguard there, a younger girl that wore a white tee-shirt, she was exceptionally friendly and gave me (the mom) tips on how to get in and out of the inflatable in order to ride the tube slides (great fun)!! Even the other guests were wonderful. This was one of the best trips in a long time! Thanks Zehnder's and the Zehnder's staff for giving us a wonderful holiday vacation!!

Room Tip: This is a family place thus there are children running about at all times, we love this!
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maxine123400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaines, Michigan
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 4 January 2012

We stayed for two nights just before the new year. We are a family of five and stayed in a family suite and had the splastastic package.

Room: Family suite was very nice it had two queen beds and a pull out sofa. Beds were a little to soft for my liking but I have a bad back. Linens and feather top bed was like butter. We had a balcony and fire place.

Water park: Was very crowed but clean and the kids loved it. Alot of rude children and left me feeling good about my own children. The lazy river had a women with a baby on her lap and she held onto the side at a corner and would not let people pass by. It was very busy and it would get backed up. This women would take her elbow and hand and push peoples tubes away from her even though there was now place for them to go and almost flipped a few kids over! Selfish*

Tower pool: Used to be a hidden gem. Well not anymore the water was so dirty my kids wouldn't even get in.

Food: Breakfast buffet which was included for two mornings was perfect. The pizza, sticks and pop included was perfect for the five of us with left overs. Zehnders family chicken dinner was included also. Our waiter was not up to par we go to eat there every year over the holidays and she was not the norm. No soup had to ask for it. Then at the end she asked well do you want a bill so you can see what your bill would of been? Well of course! What did she think we wouldn't leave a tip...is this why we got sub par service? Our favorite was the Frankenmuth Brewery. Good food, drinks, atmoshere and service.

FYI the "beach towels" are the size of a pillow case.

I don't think we would return for two nights again we left ther exhasted and felt like I needed a getaway from that getaway.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank missypjordan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alma
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 4 January 2012

Our family has made an annual tradition of spending New Year's Eve at Splash Village and our girls (ages 2 and 5) always have a wonderful time. We have always received exceptional service and this visit was no different. Having stayed in a few different rooms, I highly recommend the loft suites if you can afford to spend a little extra. They are the closest to the water park and restaurant, but because of their layout they also seem to be the quietest, especially the upstairs bedroom. This way important for us -- after a long day of playing our girls need a good night's sleep! The dragonfly parlor suites are also very nice and we appreciate having two bathrooms. The rooms feature all the standard amenities, including special kid's bath wash (another favorite of our girls). The food in the restaurant is very good, as is the service, and is reasonably priced considering the very generous portions. While we do not have any dietary restrictions, I overheard another family who had requested gluten-free meals and the restaurant seemed to be able to accommodate their request without issue. The New Year's Eve event is really well planned and executed! There's so much fun stuff for the kids to do -- face painting, a caricature artist, balloon animals, movie night, a magic show -- and then a huge buffet dinner, followed by a DJ, dancing, party favors and a midnight balloon drop. Whew! If you have little ones, try to squeeze in a nap before dinner.
The water park is in great condition and is kept very clean. There's something to do for kids of all ages. Our girls enjoy everything except the biggest water slides. The lifeguards are friendly and attentive. As is to be expected, the facility is heavily chlorinated, so plan breaks from the park. You could hit the arcade, or head next door and get your Christmas fix (year-round!) at Bronner's. There's also lots to see and do in downtown Frankenmuth.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bethany P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 27 December 2011

This was our first time staying here and we did so while visiting relatives over Christmas. First, the room was great, much wider than most rooms nowadays and didn't have that cheap new hotel feel that is all to common in the new hotels being built. That being said, our room was just about as far from the waterpark as it could be. When driving to the back of the hotel, you are directed to go to 'Door A.' Sounds easy enough but as you approach the only door at the back of the hotel, you will see 'East Tower' instead of 'Door A.' After you drive by it once and look closely you will see the 'Door A.' You will get your exercise going to the waterpark or restaurant but keep in mind that there is a regular pool/hot tub just down the hall in the back of the hotel. Turns out our 7 year old preferred this pool because the 'water is deeper' than the waterpark, thus he could jump a bit more. Not many people at this pool which is nice but the hot tub here looks pretty nasty. Looks like water straight from Saginaw Bay. The water in these pools and in the waterpark is a little cooler than expected and borderline uncomfortable. For the price of the rooms, warmer water would be a welcome addition and keep in mind there are a lot of kids at this hotel; thus a lot of uncontrolled running and noise in the hallways. That being noted, we never felt like the kids were running the waterpark and didn't feel 'pushed around' by them like we did at Kalahari or on our recent cruise. However, with both Splash Village and Kalahari being just about equal distance from us, my preference would likely be Kalahari.

Room Tip: This used to a regular hotel so the rooms at the back are built rock solid and nice. Not sure about...
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank E C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Zehnder's Splash Village Hotel & Waterpark

Property: Zehnder's Splash Village Hotel & Waterpark
Address: 1365 South Main St, Frankenmuth, MI 48734
Phone Number:
Region: United States > Michigan > Frankenmuth
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Frankenmuth
Price Range (Based on Average Rates): $$
Number of rooms: 178
Official Description (provided by the hotel):
Zehnder's Splash Village Hotel and Waterpark offers 178 deluxe accommodations including 74 family suites. Enjoy over 50,000 sq. Ft. Of aquatic fun with our six-story family raft ride and super loop body slide; zero-entry activity pool with water geysers, water basketball and volleyball, Action River, Splash Landing play area, Dumping Bucket, Giggling Gorge and Perilous Plunge 4 story tube slides, relax in the Whimsical Whirl Hot Tub or just float along the Crooked Brook Creek Lazy River. For the landlubber have fun at our arcade or lunch at Elf hollow cafe or the Mushroom Grille. A towering 26-foot tree is a prominent feature in the hotel lobby with a large gas fireplace built into the trunk. Zehnder's Splash Village includes elves and fairies as part of the waterpark and hotel's overall theme. Complimentary shuttle service is available to Zehnder's Restaurant and The Fortress Golf Course. Come and join the fun today at one of Michigans top family destinations and Frankenmuth's largest and only indoor waterpark, Zehnder's Splash Village Frankenmuth, MI. ... more   less 
Also Known As:
Zehnder`s Splash Village Hotel And Waterpark
Zehnders Splash Village Frankenmuth
Zehnders Splash Village Hotel Waterpark
Zehnder's Splash Village Hotel & Waterpark Frankenmuth, Michigan

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