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“Adequate but tired”
Review of Quality Inn

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Quality Inn
Ranked #11 of 13 Hotels in Gaylord
Ada, MI
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Adequate but tired”
Reviewed 7 August 2011

This hotel is in need of some serious updating. The room was clean but the common areas were not that well maintained. This hotel has a great location for getting to the Mackinac Bridge area. The room is a good value in comparison to rooms in the Mackinac area. Our room was suppose to be a non-smoking room, but it certainly smelled like somebody had smoked in it. Also, this hotel allows pets.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank PaulVAda_MI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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167 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Tallahassee, FL
Level Contributor
242 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 28 July 2011

We thought we'd never find a place to stay coming from the Bridge at Mackinaw. We were fortunate to select this Quality Inn. The desk clerk directed us to a Brew Pub where we had an excellent dinner.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BettyBoop1941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mi702, Manager at Quality Inn, responded to this review, 30 July 2011
Thank you for taking the time to write a review of our property. We appreciate all comments and use the information to improve our guests experience. I am pleased to hear our employee was able to recommend a restaurant you enjoyed. We look forward to seeilng you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 July 2011

I would not rate this as a 2 star, i would think of it as a 1, and that is being nice. The room was disgusting, the carpet smelled of urine with a large stain in the carpet greeting us at the door. around the room there was areas where the carpet was frayed and missing carpet fibers. The bathroom sink was cracked and heavily stained, and the tub was rusted all around the drain. the beds where very small and did seem like they had been cleaned. Outside the building was filthy, near the one exit it was covered in towel bits from the exhaust of their rundown laundry, also the stucko around the building was falling off. to sum it up I will never stay at this place again and would recommend elsewhere. the next night we stayed in the bayview instead, it was the same money and wow was it a far superior hotel. I will be writing a review of this hotel as well because of the service and quality of the hotel. STAY AWAY from this run down dingy hotel.

Room Tip: go elsewhere
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  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank knuckles221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mi702, Manager at Quality Inn, responded to this review, 28 July 2011
Thank you for taking the time to write a review of our property.
We use guest feedback to make us aware of ways we can improve.
I am sorry your visit was not up to your expectations. We are constantly making improvements and upgrades and would like to invite you to visit our property again in the future..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Gaylord hotels

Illinois
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 January 2011

My husband and I stayed here in June 2010 with a couple of other friends on our way back from Mackinac Island. I hadn't stayed at a Quality Inn before, as I usually stick with more mainstream brands (Holiday Inn, Comfort Suites, Hampton Inn, etc). When I checked in, the front desk attendants were very helpful. Please note: If you would/would not like a hotel based on its decor, I wouldn't recommend this for you. The decor in the lobby and rooms was fairly outdated. We went to our room and the room was clean, but as I said, decor was outdated. We went to the pool area in the evening to hang out with our friends and the pool area seemed fairly well maintained. For the price paid, this was a good spot for us. I don't think i'd be excited to stay here for a long visit, but we were just passing through town and it worked out really well.

  • Stayed June 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jms2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalamazoo, Michigan
1 review
Reviewed 30 October 2010

The hotel is immediately off the interstate (I-75). The hotel entrance is covered, thus no need to unload your car in nasty weather. The parking lot is large and well lit. All rooms are off interior corridors, however there are multiple keyed access doors that allow for just a short walk to your car. The hotel rooms have a traditional layout and amenities. The rooms are clean. The hotel staff is very helpful and attentive, be it supplying extra requested towels or finding our lost items. The indoor pool is very large and clean. The pool area has plenty of deck chairs and tables and also a fairly large hot tub. There is one restaurant and bar in the hotel. The restaurant has an Italian flair, but it is mostly standard menu items. They also serve breakfast. The entire hotel is clean and everything works. This Quality Inn in Gaylord MI is a very good value, especially for your family.

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank larryinkzoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalamazoo, Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2010

We had a wonderful stay at the Quality Inn. The hotel is a bit dated but VERY clean and the staff was fabulous! They were able to find a lost swim-suit in less than 5 minutes! The pool and hot tub were fabulous for the kids. The free breakfast was much more than most continentals- eggs, pancakes and homemade muffins.
I would not suggest dinner in Gino's lounge which is attached. The service was very slow and the late night crowd was definitely not family -friendly.
Otherwise- an awesome place to stay at a low price!

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank amyvbo30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traverse City, Michigan
1 review
Reviewed 20 August 2010

I was staying in Gaylord to meet with friends and take a canoe trip on the Sturgeon River. My friends and I chose this hotel because it was easy to find. We made the right choice. The staff went way out of their way to help us with unexpected problems. We had some car problems and stayed an extra day. We found the pool to be an added bonus. Very large and deep. There is a lounge/restaurant on sight. We only had to leave for lunch and the location is in walking distance from downtown. The property is older but it was very clean. I know that next year I'll stay there again. You always remember people who help you when you are in a bind.

  • Stayed August 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rivergirl-555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn

Property: Quality Inn
Address: 137 West St, Gaylord, MI 49735-1947
Phone Number:
Region: United States > Michigan > Otsego County > Gaylord
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 13 Hotels in Gaylord
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Gaylord Quality Inn
Quality Inn Gaylord, Michigan

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