I work in customer service & this is by far the MOST ridiculous thing that has ever happened to me. It was my birthday weekend, so yeah I was a little "gone" & might have been a little too loud, but the front desk person didn't call & say polietly can you quiet down. No, they yelled at me & were extremely rude to me. They don't allow visitors past 10pm! I had a visitor coming (obviously past 10pm) to just say hi & they told him to leave. When I let him in the back door because I had NO idea they had "rules" there. I recieved a rude phone call from the front desk person for that. If your gonna have "rules" at your hotel PLEASE inform your guests & learn to have proper customer service. I've never heard of that kind of "rule" at a hotel. I pretty much felt like I was being a prisoner & not treated like a guest. Also, its supposed to be non- smoking. BUT I constantly smelled marijuana in my room. In the morning there was a bunch of little kids running down the hall & yelling. I would like to know if those guests recieved rude phone calls because they were being too loud. They would also not give me a receipt when I checked out, which seems to me is pretty sketchy. I will NOT be going back to this hotel ever again.
- Official Description (provided by the hotel):
- Conveniently located off Highway 131, Travelodge Grand Rapids hotel near Grand Rapids Convention Center is an ideal place to stay during your next family trip. Our Grand Rapids, MI, hotel offers excellent value and easy access to the most popular attractions in the area. Free large-vehicle parking makes it easy to get on and off the road. In the morning, wake up to free Bear Bites continental breakfast. Each room in our hotel features free Wi-Fi Internet access. Non-smoking, handicapped-accessible and whirlpool rooms are available. Break a sweat in our exercise room or unwind in our indoor pool. Kids 17 and under stay free with an adult. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia and Priceline so you can book your Travelodge Grand Rapids reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Travel Lodge Grand Rapids
- Grand Rapids Travelodge
- Grand Rapids Travel Lodge