I am rating the hotel a 3 for the following reasons:
App showed our room was ready when I checked in online, arrived to the hotel and it was not. Hotel was overrun with hockey teams, I understand they are all paying guests but it was loud and packed, kids lining the guestroom halls and we knew it would be a LONG night with all those kids....moms even said "I'd move rooms if I were you it will be like this all night". Totally appreciated her honesty and asked for another room. They couldn't guarantee any room would be peaceful, to the staff's credit they found us a room at their sister hotel and we were checked in within 15 minutes of calling the front desk. My suggestion would be to put teams in one wing (hotel is clearly split to do so) or leave at least 1 floor for other guests! I know now what to ask when I book a room...
As far as the room, the one we were in for 2 minutes was small, not the Hilton honors rooms we are used to. Again, great, accomodating staff but would inquire of sports overtaking before booking!
- Official Description (provided by the hotel):
- Welcome to Doubletree by Hilton Holland. The Doubletree by Hilton Holland Michigan is a proud member of Hilton Hotels Worldwide. Enjoy all the benefits of the HHONORS® program during your visit to the Holland Area. The Doubletree by Hilton Holland, Michigan is adjacent to Johnson Controls and is within moments of all corporate and manufacturing facilities within the Holland, MI Area. With new, full-service upscale accommodations, the Doubletree by Hilton Holland is located just off U.S. Highway 31 within minutes of beautiful Lake Michigan. Our modern hotel is 35 minutes from Gerald R Ford International Airport (GRR) in Grand Rapids, Michigan and convenient to major manufacturing centers, I-196 and the Holland business district. The Doubletree by Hilton Holland is a warm and inviting hotel where you will be able to enjoy the comforts of:•168 spacious, contemporary guest rooms•High-speed wireless Internet access in all public areas•Indoor, Four-Story Relaxation Center with an Over-Size Swimming Pool, Whirlpool and Fitness Center with the latest in cardio and weight training equipment by Precor®•Dine at the intimate West Coast Grille•Relax and unwind at Coasters Lounge. ... more less
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- Also Known As:
- Doubletree Holland
- Holland Doubletree