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“Days Inn & Suites”

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Days Inn & Suites Kalamazoo
Ranked #23 of 32 Hotels in Kalamazoo
Reviewed 7 November 2017

They could clean a little better. The tiles were coming up in the bathroom. Breakfast was average

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Days Inn
Thank Vicky D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngieCCS, Guest Relations Manager at Days Inn & Suites Kalamazoo, responded to this reviewResponded 6 January 2018

Vicky D,

We will certainly work better on our cleanliness, as we have very high standards for guest satisfaction. We hope to see you again soon after our renovations so we can show you what we're about.

Thank you for your feedback.
Sincerely,
Angie Hawkins
Customer Care Specialist

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (353)
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15 - 21 of 354 reviews

Reviewed 1 November 2017

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Days Inn
1  Thank sunshyne137
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AngieCCS, Guest Relations Manager at Days Inn & Suites Kalamazoo, responded to this reviewResponded 6 January 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 31 October 2017

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Mel P
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AngieCCS, Guest Relations Manager at Days Inn & Suites Kalamazoo, responded to this reviewResponded 6 January 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 26 October 2017

Overall good room for the money, except it stunk like smoke even though it was a non smoking room. Staff overall was nice, but I was surprised when I asked for ice water for breakfast, the attendant told me to go get ice from the ice machine and get water from the drinking fountain. Is it that hard to have pitchers of ice water for your guests?

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank susanbO6156EG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngieCCS, Guest Relations Manager at Days Inn & Suites Kalamazoo, responded to this reviewResponded 6 January 2018

susanbO6156EG,

We are incredibly sorry to hear your room was not in an acceptable condition. We do our best to ensure there is no smoking in our facility by putting in place a non-smoking agreement, however, some people slip through the cracks. We are working hard to prevent this behavior further. Your breakfast experience should not have happened, and we will be looking further into the event. We will also be taking your suggestion of ice water at breakfast into consideration so this doesn't happen again.

Thank you for your feedback.
Sincerely,
Angie Hawkins
Customer Care Specialist

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2017

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Patricia B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AngieCCS, Guest Relations Manager at Days Inn & Suites Kalamazoo, responded to this reviewResponded 6 January 2018

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Reviewed 6 October 2017

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
1  Thank 906ruizg
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AngieCCS, Guest Relations Manager at Days Inn & Suites Kalamazoo, responded to this reviewResponded 6 January 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 October 2017

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
1  Thank adamhX3494CD
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AngieCCS, Guest Relations Manager at Days Inn & Suites Kalamazoo, responded to this reviewResponded 6 January 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Days Inn & Suites Kalamazoo

Address: 2615 Airview Blvd, Kalamazoo, MI 49002-1791 (Formerly Americas Best Value Inn)
Phone Number:
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 32 Hotels in Kalamazoo
Price Range: $76 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Kalamazoo 2*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to Days Inn and Suites Of Kalamazoo. Our beautiful newly-renovated entirely non-smoking hotel is conveniently located just south of Interstate 94, only one half-mile northwest of Kalamazoo/Battle Creek International Airport. We invite our guests to enjoy our complimentary continental breakfast and coffee in our lobby. Take advantage of our on-site fitness center, business center, and guest laundry facility. Our heated indoor pool and hot tub is the perfect place to relax and unwind. ... more   less 
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