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Reviews (375)
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Reviewed November 7, 2017

They could clean a little better. The tiles were coming up in the bathroom. Breakfast was average

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Vicky D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngieCCS, Guest Relations Manager at Days Inn & Suites by Wyndham Kalamazoo, responded to this reviewResponded January 6, 2018

Vicky D,

We will certainly work better on our cleanliness, as we have very high standards for guest satisfaction. We hope to see you again soon after our renovations so we can show you what we're about.

Thank you for your feedback.
Sincerely,
Angie Hawkins
Customer Care Specialist

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 1, 2017

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AngieCCS, Guest Relations Manager at Days Inn & Suites by Wyndham Kalamazoo, responded to this reviewResponded January 6, 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 31, 2017

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AngieCCS, Guest Relations Manager at Days Inn & Suites by Wyndham Kalamazoo, responded to this reviewResponded January 6, 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 26, 2017

Overall good room for the money, except it stunk like smoke even though it was a non smoking room. Staff overall was nice, but I was surprised when I asked for ice water for breakfast, the attendant told me to go get ice from the ice machine and get water from the drinking fountain. Is it that hard to have pitchers of ice water for your guests?

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank susanbO6156EG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngieCCS, Guest Relations Manager at Days Inn & Suites by Wyndham Kalamazoo, responded to this reviewResponded January 6, 2018

susanbO6156EG,

We are incredibly sorry to hear your room was not in an acceptable condition. We do our best to ensure there is no smoking in our facility by putting in place a non-smoking agreement, however, some people slip through the cracks. We are working hard to prevent this behavior further. Your breakfast experience should not have happened, and we will be looking further into the event. We will also be taking your suggestion of ice water at breakfast into consideration so this doesn't happen again.

Thank you for your feedback.
Sincerely,
Angie Hawkins
Customer Care Specialist

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Reviewed October 25, 2017

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AngieCCS, Guest Relations Manager at Days Inn & Suites by Wyndham Kalamazoo, responded to this reviewResponded January 6, 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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