I traveled with 2 young children to visit a grandchild in the Kalmazoo area. I had researched this hotel and thought I was staying in a smoke free hotel with an outdoor pool that the 3 children could enjoy. The Hotel staff smoked constantly around the pool and the exit doors. The signs around the pool stated "No Pets at pool side". But there was a dog that was allowed around the pool. One evening there were 4 to 5 pople drinking alcohol in glass containers and an adolescent throwing wet towels at people in the pool. There was a room facing the pool with the window open and a toddler climbing in and out of window and on to chairs. This young child was also left unattended at times around the pool. Our toilet overflowed and was not fixed when I requested at the front desk. Several hours later I asked the desk clerk to please come with a plunger to fix the toilet, which he did. I was aware that the costs of the room was less than what I usually paid when I make this trip. But as a consumer, I should be able to trust that the area is non smoking and feel safe in the environment. Otherwise the room was fairly clean, although defintely in need of repair..i.e. molding along the floor was sticking out.
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- Also Known As:
- Econo Lodge Kalamazoo
- Kalamazoo Econo Lodge