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“Very, very impressed!”

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Hampton Inn & Suites Lansing West
Ranked #4 of 26 Hotels in Lansing
Certificate of Excellence
Reviewed 16 September 2017 via mobile

What a great stay! I honestly can say that this is the BEST HAMPTON I've stayed at! And I travel a lot! The staff are all amazing from the front desk, to housekeeping, to the young lady taking care of the breakfast. It is always a pleasant feeling to find places that still embellish great customer service! The location of the hotel is great! The hotel is back off the main road just enough to keep you hearing the traffic, but not an inconvenience. Another great thing about this hotel was seeing the deer and ducks hanging out around the hotel!

Stayed: August 2017, travelled on business
1  Thank olejarhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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20 - 26 of 427 reviews

Reviewed 13 September 2017

Fairly new hotel located off the interstate in West Lansing. 10 minute drive into Lansing proper. King sized room was large with a big bathroom. State of the art workout room. Decent hot breakfast. Near many restaurants and the Lansing Mall. Only drawback is rooms towards the front face a Farmer's Market and trucks can be heard up until late at night. Front desk staff was friendly and helpful. Very clean hotel

Stayed: September 2017
1  Thank jcmallard1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2017

Hampton Inn is my go to place. This is the first time I've stayed at this particular Hampton Inn and it did not disappoint. The room was clean, the staff courteous and the complimentary breakfast tasty. To top it off, we were able to use accumulated Hilton Honors points for a free stay.

Room Tip: Our profile with Hilton Honors requests an upper floor away from the elevators.
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  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
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Thank LawrenceHDenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017

This hotel is very clean and still maintains its newness. The Staff went out of their way to welcome you to the facility no matter what they were doing which made you feel very welcome.

The facility is right off the interstate and very close to the Lansing Mall and shopping.

The pool and spa were very clean and always stocked with towels. Its nice when you just get into the spa right before it closes and the staff allow you to continue your session with out interruption. After Driving an hour from Detroit International and getting in late, it was great to be able to just relax and not be pushed out of the spa area.

Rooms had both a microwave and fridge which was nice when you had late night leftovers to warm up. The fridge was even cold.

The beds were nice and comfortable with extra pillows and absorbing comforters. The room service keeps the room very clean and services the room nicely. I never had to call for any extra items because they were not placed in my room during servicing.

Great fitness room that again had cold water and enough exercise equipment that accommodated the number of guest that were staying at the hotel.

The only downfall that I can say is that there is only one washer and one dryer. There were a few number of people that had to stay at the facility for an extended stay and with the amount of laundry they had, waiting for the one to open up required me to stay up very late just to get a quick load of clothes done. The room could fit a stacked pair of washer and dryers which would really ease the waiting.

Breakfast was always stocked and presented very nice. There were take out back at the front desk and again was always greeted nicely by the front desk representative.

I want to thank Linda at the front desk who always recognized me when I arrived and left the hotel by name. It is nice to see they hotel staff go out of their way to ensure that your stay is the best.

I would strongly recommend this facility as a place to stay anytime you are in Lansing.

  • Stayed: August 2017, travelled on business
    • Value
    • Sleep Quality
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Thank Derrick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2017

This is the second time I've visited this particular Hampton Inn. My husband and I became Hilton Honors members after falling in love with their place here in Marquette. I like the decor and location, and noise has never been a problem, comfortable beds etc. But this stay was markedly less satisfactory. The receptionist at my check-in on Thursday August 31st was wonderful---friendly, engaging, gracious. And my room was fine at first glance. But cleanliness became an issue when I looked more closely, especially in the bathroom. I decided I'd let the receptionist know at checkout the next morning, but I honestly felt cold-shouldered by the individual at the desk, who's only comment was did I want a paper receipt even though I'd get a copy via email, no friendliness or the key question asking about my stay. I was disappointed and frankly put off, so opted not to share my concerns about the room. Regrettably, we'll be looking at other hotels when in the Lansing area from now on.

  • Stayed: August 2017, travelled solo
    • Sleep Quality
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Thank CarenGast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2017

Clean, pleasant rooms. Easy on/off the expressway. Variety of restaurants and shopping in the area. Loved the hot tub. Like the amenities such as the guest laundry and the room key card access. Will stay there again when traveling through the area.

  • Stayed: August 2017, travelled solo
    • Value
    • Location
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Review collected in partnership with Hampton
Thank 452reiac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2017

This hotel was very clean. The check in staff person was super nice despite it being the wee hours of the morning. She was lovely and friendly. The beds were very comfortable with a choice of pillows.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank jolady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Lansing West

Address: 900 N Canal Rd, Lansing, MI 48917-9737
Phone Number:
Region: United States > Michigan > Ingham County > Lansing
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 26 Hotels in Lansing
Price Range: $138 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Lansing West 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Newest hotel in the market. Opened in August 2013. Hotel with indoor pool, spa, meeting room. Beautifully decorated rooms and suites. Conveniently located on the intersection of I-96 & 69 & Saginaw Highway. ... more   less 
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