It was our daughters birthday and since my mother in law won a free night from her work, she would let us have it for our family. Upon arrival we noticed all the potholes in the driveway, and the outside looked outdated. Check in lady was extrememly rude. We had requested to be on the lower level because we had three children and she switched our rooms and ended up on the second floor. The dim, long narrow hallways made it unwelcoming... There weren't enough signs telling where to go, and if you blinked you missed the elevator. Oh and did I mention the musty smell as you enter the building? The keys to the room took forever to unlock the door and my husband had to request new keys. We checked the room and found some egg on the comforter. This really turned our stomach. We went to eat at A&W which was a great fast food restaurant and then took the kids swimming. The pool area was nice and warm and liked the hot tub. My daughters needed to use the restroom, so we did and when we flushed the toilet, the toilet overflowed. So we went to bed and woke up and got their complementary breakfast. It was waffles, potato, egg, biscuits and gravy, coffee, oj, cranberry juice, yogurt, bananas,.apples, and a few danishes. It was alright. Then the checkout... a few people ahead of me asked for 3 bags for their dirty laundry, and the worker didnt even smile, just throwing them at her and the guy before me that checked out needed a reciept and she basically threw it at him... Then it was me.... rude as ever... Although it was a free night stay for us... it was THE WORST hotel expierence.
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- Also Known As:
- Ramada Lansing Hotel And Lansing
- Holiday Inn Lansing
- Lansing Holiday Inn