Room appeared clean, but very much needing updating. Bathroom was very, very small. The internet was not working at all even though it is offered "free wi-fi". We went to speak to the manager and he seemed rather annoyed and replied, "I don't recall you asking about the internet and informed us we needed a user name and password." In most situations, a hotel clerk would write this down for a guest, but he gave it to me verbally to remember. After countless times of trying, we still never connected. The TV in our room wouldn't work at all and was all scrambled. Again spoke to the manager and his reply was " the housekeeper must have not checked it and he didn't know that it wasn't working." He further stated that he would have to wait for his wife to return home before he could look at it and for US to wiggle the cables. We walked out the office thinking that we were an inconvience to him. So after the wife came home she (who was nice and attempted to be accomodating) she couldn't get the internet or the TV to work. At this point we decided that we were going to attempt to find another room in the area. It was Friday night at 6:30 p.m. and I got on the phone with Choice Hotels and complained and they got us another, much nicer room in St. Ignace for the same price as this hotel.
I will never ever stay at this hotel again... Between the outdated non-working equipment, the uncaring attitude of the male manager, no chain locks on the doors and the noise of the freeway, this is the worst hotel I have ever stayed at.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Expedia, Priceline, Travelocity.ca, Hotels.com, Evoline ltd and HotelQuickly so you can book your Knights Inn Mackinaw City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Econo Lodge Mackinaw City
- Mackinaw City Econo Lodge
- Econolodge Mackinaw City