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Reviews (577)
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Reviewed April 29, 2016

Stayed here just one night, I got a king size room. Room was kind of cramped. Bed was hard, but pillows were very soft. Good size pool and hot tub. Also has a sauna. Friendly staff. Overall nice hotel. I'd stay again

  • Stayed: April 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Haley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded April 30, 2016

Thank you Haley for taking the time to give us your review on our hotel...the Holiday Inn Express in Mackinaw City. I'm glad you liked our soft pillows and large pool. We look forward to your next trip...be it business or leisure...UP NORTH
Mitch, GM

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Reviewed April 12, 2016

When in Mackinaw City we needed a place to hold a small meeting for 6-8 people.

The Holiday Inn Express gave us a nice clean meeting room complete with coffee.

The Manager was very helpful and friendly.

  • Stayed: April 2016, travelled on business
    • Value
    • Location
    • Service
Thank JAMES M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded April 13, 2016

Thank you James...I'm glad you enjoyed your Meeting Room, here at the Holiday Inn Express in Mackinaw City.
Mitch, GM

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Reviewed April 9, 2016

We stayed here in October 2015. The hotel was what you would expect from a typical Holiday Inn. The staff was very nice. We would leave in the morning and by mid afternoon the room wasn't cleaned yet. We needed to rest before going out again, so it would've been nice to have that done sooner. I understand at that time of year a lot of employees in the area leave as tourist season is winding down, but that needs to be dealt with then. The "main street" shopping area of Mackinaw City is a drive from here, not a walk (unless you are so inclined), but it didn't taken long to get around once we parked. I think the upside is, there are other places to see if you drive around the city anyway, not just the main street. We had a travel plan glitch while we were there, and they were very accommodating, though.

  • Stayed: October 2015, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Tina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded April 10, 2016

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. d
Mitch, GM

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Reviewed April 6, 2016 via mobile

We last stayed in this hotel about 2 years ago..a very pleasant experience. Upon returning this time we noticed that the hotel had been refreshed..from new paint to new room amenities, even to the Keurig coffee maker in the room! Breakfast was great, and they have even added a pancake maker. Everyone from the desk person to the breakfast person are so warm and friendly..good job! Probably the only place I would stay in Mackinaw City!

Stayed: April 2016, travelled as a couple
1  Thank Tarthur7190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded April 8, 2016

Thank you Tarthur for that wonderful review and especially for noticing our upgraded rooms...paint, furniture, amenities and of course the new Keurig coffee makers. I have posted this review for the whole staff to see. We look forward to your next visit to the Holiday Inn Express-Mackinaw City.
Mitch, GM

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Reviewed April 2, 2016 via mobile

Been on vacation for over a week and stayed at my different motels and this was one of the top 2 for cleanliness. Check in was quick and easy. Pool was very nice and had the warmest water of all the other ones, also as a plus it has a sauna which was nice. Had a very nice stay here.

Stayed: April 2016, travelled with family
1  Thank Todd F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded April 8, 2016

Thank you Todd for your 4 star review. I'm glad you enjoyed your stay with us and took advantage of our warm pool and sauna. We look forward to your next visit to Mackinaw City.
Mitch, GM

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