Arriving at this lodge I went to reception but no staff available. I did ask a employee at the bar if anyone would come to reception and the reply was "who would you like to see "I wanted to say my Preacher" The employee then told us when the meal times where and he took us to our Chalet. He was very kind and did carry the Key. We had to carry our luggage. On offer was made to assist us with the luggage. The views are just amazing and for that it is worth visiting this hotel for one night. Meals where OK service poor and the staff never greeted you when you passed by. Dirty Towels lying by the pool where not removed for hours. The carpets in the lobby turned over by a bit of wind where never turned back. It is a shame as this Lodge has a amazing location, the design is good and if they would get the service right WOW what a place this could be.
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