I resides in the Hotel of the water park on July 9 and we checked out on July 10th, two hours and 30 minutes after checking out, we figured that we forgot our home keys and car key inside the safe, we tried to call the Hotel with no luck, then I left a message to the lost and found, the next day I got a phone call back from lost and found saying that there is no keys inside the safe at all!
I' m 100% sure that I left it inside the safe and I had my relative with me while putting the keys inside the safe.
I'm completely unsatisfied and feeling disappointed because of this matter, I called the lost and found twice after the first call and he kept saying no one found the keys!
That was on the first floor Room Number 1024
Also through our stays and when we decided to go back to sleep around 3Am, we found the bed linens so dirty, and had long hair on them, and the back side near the feet area a little black, which is someone been using it before!
That was in room number 303 at the water park too, I called the housekeeping but no answer, so I went to the reception and I told the receptionist about it, and I got some one to replace all linens after 47 min!More
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