Though the village of Lapoutroie is adorable, this hotel was quite disappointing. The dressed-in-Alsatian garb staff were frosty to arrogant--the sommelier was a real disaster, patronizing as hell to English-speakers, and the owners were distant, unwelcoming and brusque with non-French speaking guests. Both of us (English) speak perfect French, but the precious service really got up our noses, and the rooms were adequately comfortable, but dreadfully decorated and noisy (cheap parquet floors meant we head every step our neighbor made). The vaunted food here was just a shade better than average, too, including a coq au Riesling that had obviously been reheated many times. Breakfast ordinary, too, with indifferent industrial yogurt (and this in the middle of the country) and awful coffee. All told, this place certainly doesn't deserve three-stars and the staff sorely needs training in the arts of hospitality.
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- Also Known As:
- Hotel Le Faude