I was working in the area right after Thanksgiving with several colleagues and I was the only one that chose this location to stay. My friends stayed at another hotel. I wish I would have stayed where they did! It was a joke. When I arrived, the person working the desk was gone away from the hotel for at least 15-20 minutes. When she got back, she looked disgusted and complained she had to go to the store to get breakfast items because the manager forgot to bring it. Then my reservation was not found. After 10 minutes of looking in the computer, she finally found it. She said my last name was spelled wrong. I also was booked for 4 days and my reservation they had was for 1 night. I was there for all 4 nights and asked to speak to the manager daily and was told he never comes in because he runs another hotel nearby. I even asked daily for them to call the manager and have him call me to no avail. This place is very unprofessional and would not recommend it in its state right now. Only bright spot was it was across the road from my job site.
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- Also Known As:
- Holiday Inn Pellston