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All reviews eggs and sausage choice hotels front desk included fresh fruit room was clean night manager english muffin indoor pool within walking distance would stay here again top floor fashion square mall great price shopping strawberry target printer
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Reviewed January 10, 2018

This hotel was very clean, and served all our needs. The staff was very polite, and breakfast was fresh every morning. The one downside, and it is a massive one for some people, was being on the 2nd floor, we heard everything that happened in rooms below, and in rooms above us. There was a bad echo, and was not much we could do about it. I would recommend getting a room on 1st or 3rd floor if you stay there.

  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank cmupensfanAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trent L, General Manager at Comfort Suites, responded to this reviewResponded January 12, 2018

Thank you for taking the time to review our hotel, we truly appreciate all feedback from our guests. We are pleased that you found our staff to be polite amd you enjoyed breakfast. We do apologize for the noise, we hope that it did not ruin your sleep or enjoyment of your stay. We look forward to seeing you again when your travels bring you to our area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 5, 2018

My family spent four nights in this hotel during Christmas. Friendly welcoming front desk staff gave us a very good impression right at the beginning. We appreciate this very much and don't take it for granted. Based on our experience, not all hotel staff know what they are supposed to do!
We got a very quiet room on top floor as requested. We noticed there was only one elevator. But it seemed that it served the entire hotel well. During our stay, we never experience any significant long wait. The room was very nice, beds were very comfortable.
The only concern we had was house keeping. We only needed house keeping once during our stay. With great disappointment, the soaps we opened were removed, but we didn't get any new one back. Same for the plastic cups. Also, the box of tissue was down to last piece, and we didn't get a new box. Toilet bowl wasn't cleaned either. Good that the very visible parts such as tidying up beds and removing the old towels from the floor were done as expected. We had never had such a discounted house keeping service before. Hopefully this was only an isolated incident.
Breakfast was okay. To our surprise, there were two types different waffle mix, original and something(cinnamon or strawberry). But you may expect to see scramble egg everyday. During our stay, we had different combinations of scramble egg and something - bacon, sausage, etc. No omelet, no sunny side up, only scramble! Sitting area was not adequate, not crowed.
Location was excellent. Very close to highway, going to Birch Run outlet or Frankenmuth was only around 15 min drive. Fashion square mall was nearby. Anything you forgot to bring, WalMart super center was only a minute drive, maybe two. Target is right across the street. Also a bunch of restaurants available.
Overall, we are happy with this hotel. If we visit this area again, it would definitely be on the top of our list.

  • Stayed: December 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Edward L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trent L, General Manager at Comfort Suites, responded to this reviewResponded January 9, 2018

Thank you so much for taking the time to give us a review of our hotel. We are very pleased that you found the staff and accomodations to your liking. I do apologize for the less than excellent housekeeping, this is not our standard and I believ we have corrected the situation. We look forward to being your host again when your travels bring to our area.

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Reviewed November 22, 2017

The staff was nice and the room was very nice. I had a suite and was very happy with the size and cleanliness of the room. My only complaint was the doors were very loud. I couldn't hear other rooms but could hear the doors opening and closing.

  • Stayed: November 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank susiQ6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 29, 2017 via mobile

I thought the hotels ammenties were great. The staff was pleasant and courteous. Very spacious rooms and comfortable. The downside noisy in hallways overnight, hot tub was broke and no supervision of pool area.

Stayed: October 2017, travelled with family
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 26, 2017

This was the perfect location for a girl's get away!! Close to restaurants. We found the beds to be very comfortable. The staff were great. Breakfast was decent and beverage choices included "bold" coffee!

  • Stayed: October 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Jackie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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