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All reviews mackinac island hi express room was clean hot tub cinnamon rolls top floor water view great view sandy beach nice balcony nice size oatmeal indoor pool king bed mini fridge sausage lake
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Reviewed October 4, 2018

Another standard HI Express experience. Room had a balcony facing the lake, unfortunately due to a high number of may flies the balcony was unusable. Breakfast was a little crowded due to a couple of bus tours staying at the hotel.

Stayed: June 2018, travelled as a couple
Thank jmc1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justna H, Director of Sales at Holiday Inn Express St. Ignace-Lake Front, responded to this reviewResponded October 5, 2018

Thank you for your review. Please accept our apologies for the issues you experienced during your stay. We appreciate your feedback as it will assist us in our continuous efforts to provide our guests with the warm hospitality and wonderful amenities our guests expect. Thank you again for choosing Holiday Inn Express and we hope you give us another chance on your next visit to St. Ignace.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 3, 2018 via mobile

I left a $400 cashmere blanket on the bed to help with chilly nights. We checked out the next morning heading to Macinac Island when I realized that I'd left it in the room. I immediately called the hotel within 2 hours of check out and they promised to check with housekeeping and call me back. They never called so the next day we drove back to see what happened. No one seemed to know anything and they were totally disinterested in discussing the matter.
I hope the person enjoys that little blanket which was a gift to me from my mom.
I accept responsibility for leaving it behind but the lack of response from the desk staff is unacceptable. They gave me no reassurance that they even checked room #318.
I will never stay at Holiday Inn again.

Stayed: October 2018, travelled as a couple
Thank Laurie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justna H, Director of Sales at Holiday Inn Express St. Ignace-Lake Front, responded to this reviewResponded October 5, 2018

Regretfully the lost blanket was not found. Once the blanket was reported missing, our lead housekeeper checked the room, made inquires with our housekeeping team, and searched our laundry facilities in the event the blanket was mistakenly sent with other linens to be processed. As guests do forget items, we have procedures in place to return found items when the situation occurs. Should the missing blanket be located, we would be more than happy to arrange for its return.

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Reviewed October 3, 2018 via mobile

Hotel was easy to find and was located right on the water. Hotel room was nice and clean. We booked a room with a spa, but it didn't work for our stay, so I would skip this extra charge. Carpets could be replaced, worn in a lot if areas. Breakfast was ok, but free. Close to lots of restaurants.

Stayed: September 2018, travelled as a couple
Thank Jillybear21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justna H, Director of Sales at Holiday Inn Express St. Ignace-Lake Front, responded to this reviewResponded October 5, 2018

Thank you for your review and for bringing the issue you experienced with the spa to our attention to address. We appreciate your feedback as it will assist us in our continuous efforts to improve the service we provide our valued guests. Thank you again for choosing Holiday Inn Express and we hope to see you on your next visit to St. Ignace.

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Reviewed September 18, 2018

We stayed here coming into the UP and then on leaving the UP 8 days later. Found the hotel staff to be personable and very competent. Our rooms were clean and the views, of course, are excellent. Getting to your room can seem to be a labyrinth experience, but that is because of the design of the hotel to maximize shoreline views.

The Holiday Inn breakfast is excellent here with the famous cinnamon rolls and all other items one could want in a good breakfast.

Free newspaper is the Detroit News, so some limited print stories on national or international news.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JustnaH2, Director of Sales at Holiday Inn Express St. Ignace-Lake Front, responded to this reviewResponded September 21, 2018

Thank you for your review and for sharing the stunning sunrise photo you captured during your stay with us. Our team strives to provide the warm, welcoming experience our guests expect and we appreciate your kind words acknowledging their efforts. Thank you again for choosing Holiday Inn Express and we hope to see you on your next visit to St. Ignace.

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Reviewed September 17, 2018 via mobile

The place was clean n the staff was very nice. Breakfast was ok. The lake view had a stunning sunrise. The beach area seemed incomplete. Being the end of the season, there weren't many people, but I imagine at the height of the season there arent enough chairs or sand. If u want to go to Mackinac Island n don't want to stay on the Island, I would recommend this place.

Stayed: September 2018, travelled with friends
Thank candiecake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justna H, Director of Sales at Holiday Inn Express St. Ignace-Lake Front, responded to this reviewResponded October 5, 2018

Thank you for your review. We are delighted you enjoyed the stunning sunrise on our sandy Lake Huron beachfront, and convenient location to the Mackinac Island ferries. We appreciate your feedback as it will assist us in our continuous endeavors to improve the experience we provide our valued guests. Thank you again for choosing Holiday Inn Express and we hope to see you on your next visit to St. Ignace.

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