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“Rebecca made the difference.....” 5 of 5 bubbles
Review of Silver Beach Hotel

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Silver Beach Hotel
Ranked #6 of 6 Hotels in Saint Joseph
Naperville, Illinois
1 review
“Rebecca made the difference.....”
5 of 5 bubbles Reviewed 1 April 2012

We had a 'hiccup' while traveling and stayed at Silver Beach as our backup plan. When we arrived we were greeted by Rebecca who was amazing. Super friendly, out of her way pleasant and helpful. The room was a bit outdated but it was clean so it was fine. The location was fantastic and there was a lounge onsite which was cool. The smokers (staff especially) need to smoke away from the front door so your guests don't have to walk through it with their small kids and smell the stink when checking in. Overall I would give the hotel better than average for location and cleanliness but it was Rebecca and her super bubbly and friendly service that got the hotel the rating that we gave. Great job Rebecca and thanks for everything. I think with the money generated from the Summer season, some fresh paint and upgrades could make the hotel a shining star. As long as they keep and/or promote Rebecca. Cheers everyone. Adam and Gina P.

  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank adamparks22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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476 reviews from our community

Traveller rating
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    103
    88
    153
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • Any
English first
Kalamazoo
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 1 April 2012

This hotel is slowly remodeling all of their rooms and it has really improved with new elevators and breakfast that typically is setup early on the morning. Very nice if you are going on a fishing charter.

Room Tip: Lake side rooms are nice, high floor preferred. Ask for the MI or IN resident rate (need ID).
See more room tips
  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Valyn70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elkhart, Indiana
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 March 2012

I have lived an hour away from St. Joseph and have visited Silver Beach several times throughout my 21 years of living, and never have I had such a wonderful experience. Not only is Silver Beach Hotel conveniently located near the beach and shopping, but the friendly staff and incredibly welcoming atmosphere made the whole trip unique. The room was clean, came with a view of Lake Michigan, and was unbelievably cheap. The bar located in the hotel was always buzzing, and the pool area was kept clean as well. I would highly recommend Silver Beach Hotel to anyone looking to get away, even just for a weekend.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Tate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 March 2012

My friend & I took a spontaneous overnite trip to St. Joseph with the unseasonably beautiful weather in March. We didn't make any reservations ahead of time, and didn't arrive until late, around 11pm, We had no trouble getting a double queen room, and was very impressed with how comfortable the beds were, and our room even had a small fridge and microwave, which was also really nice! The room was clean and comfortable, and they even serve breakfast in the banquet room, which was also very good, considering it was complimentary. Staff was very friendly and hosptitable, and for the more than reasonable price for our stay, I felt we got more than our money's worth. I also love the fact that the hotel is in walking distance of shopping, and Silver Beach. I highly recommend this hotel, and will stay there again, next time I'm visiting St. Joseph.

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Christal F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lansing, Michigan
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 15 March 2012

This is not only a beautiful but very clean hotel. Although the outside looks shabby and outdated the inner decor was quite elegant. But we were really impressed with the friendliness and helpfulness of the staff. Here's just one example: We had to be on a fishing charter at 6:30 am. The clerk opened breakfast for us fifteen minutes early. The rates were very reasonable. The town and lakefront are lovely. We will definitely go back to this hotel!

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Pam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 6 March 2012

My husband and I took my 86 year old father with us for an event in St Joe and so reserved a king suite at the hotel so he could swim and enjoy the hot tub. They told me the pool was accessable for handicapped elderly but it was not. There were verticle ladders into the pool and no other mode of entry. The door to the pool was too narrow for a wheelchair to fit through, and the hot tub was small and not easy to access either. It was a fiasco! On our arrival to the room we found that the toilet didn't flushand the heater in the living area was broken. We thought they had fixed the heater, but found out after we went to bed that it was not fixed.It was loud and cycled on and off all night and it was very cold in the room. The bed in the living area was so old ( I bet it was 15 years ol) and junky that I had to give my father pain medication to get through the night on it. He was up and down all night long and we got no sleep. In addition, there were trains going by and people yelling in the parking lot at night.
In the morning, we left my father in the room and went out the living room door of the suite only to find out that the key doesn't work in that door. Since the deadbolt was on the bedroom door we had no way back inot our room. My father was locked in the room and with his handicaps was not able to open the door The maintenence man had to awaken the people inthe next room and climb on their blacony and jump to ours to get us back in.
Every time we complained they made no comment. There were no apologies, no attempt for improvement for the future and no monetary adjustments to our bill. I do not recommend this hotel! It is in serious need of upgrades and not the palce for persons with disabilities..

Room Tip: Don't expect anyone to sleep on the bed in the living room no matter what the age.
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  • Stayed March 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Jim s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBHotelSaintJoseph, Manager at Silver Beach Hotel, responded to this review, 19 March 2012
We're so sorry if we gave the impression that our swimming pool was handicapped accessible. We're a 43 year old building and we're struggling to make our facility more handicapped friendly. We did apologize profusely, and we take great pride in our jobs, and in our hotel, and we look forward to being even more accessible than we are at the moment.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Batavia, Illinois
Level Contributor
125 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 1 March 2012

I have stayed at this hotel twice now. The rooms are large and super clean, updated beds although carpet and furniture can show wear. It is an old building but comfortable and inviting. The chirp of a caged bird announces your arrival. The entry foyer is modern and spacious. The pool is huge even though this hotel is close to the beach. There is a larger than usual workout room as well. Breakfast is adequate with hot offering of eggs and sausage and waffle maker along with the usual cold cereals. What stands out and puts this hotel a notch above in my estimation is the kindness, consideration, and friendliness of all staff. Tip: Hotel automatically charges a room safe fee. Ask to have it deducted from your bill on the way out if you didn't use it

  • Stayed February 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BethRose640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Silver Beach Hotel

Property: Silver Beach Hotel
Address: 100 Main St, Saint Joseph, MI 49085-1108
Region: United States > Michigan > Berrien County > Saint Joseph
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 6 Hotels in Saint Joseph
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Silver Beach Hotel 3.5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Silver Beach Saint Joseph
Hotel Silver Beach

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