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“Poorly managed”

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Comfort Suites South Haven
Ranked #8 of 11 Hotels in South Haven
Independence, KY
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Poorly managed”
Reviewed 26 June 2006

I Recently stayed at the Comfort Suites. The staff is very friendly and informative. The problem appears to be managment. The manager only purchases 5 copies of the USA Today for registered Guests. These disappeared with a construction crew every morning at 5 AM. This is a brand new inn but poor maintenance is already an issue. In the room a stayed in the a brand silstone backsplash was repaired using a contruction glue and it was smeared all over the wall paper where they had tried to wipe off the excess. Based on the weekly rate and what they charge for the weekend I expect better treatment and maintenance.

  • Stayed June 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank spiritky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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144 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
Commerce, Michigan
Level 4 Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 16 July 2005

We arrived about midnight, so maybe we were sleepy, but the beds were comfortable, the hotel is fairly new, so no complaints at all on furnishings, etc... We were going to stay two nights, but for Friday night they wanted to increase the price from $105 to $189. My husband said, no way. All in all, its a good location, close to the highway, ~3-4 miles to the beaches. The biggest item that needs improvement was the breakfast. Don't expect much - it was coffee, juice, small 'commercial' bakery type donuts (i.e. it looked like they bought the low cost, bulk variety.) We stayed at a Hampton Inn earlier in the trip and the breakfast was much nicer. The good part is that South Haven has a lot of restaurants, so we had a nice breakfast at the Phoenix Cafe. There is a pool, but it wasn't very large.

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank kbris10224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites South Haven

Property: Comfort Suites South Haven
Address: 1755 Phoenix St, South Haven, MI 49090-7111
Phone Number:
Region: United States > Michigan > Van Buren County > South Haven
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 11 Hotels in South Haven
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites South Haven 2.5*
Number of rooms: 61
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Also Known As:
Comfort Suites South Haven Hotel South Haven
South Haven Comfort Suites

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