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3 - 8 of 681 reviews
Reviewed October 5, 2020

hotel was clean, all staff were not wearing mask. They did allow us to check in early, that was helpful for us. We did not experience any problems, other than some staff not wearing mask. It is COVID FOLKS.

Date of stay: October 2020
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Review collected in partnership with this hotel
Thank spiersb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Owner at Baymont by Wyndham South Haven, responded to this reviewResponded October 7, 2020

Hi spiersb,

We are indeed grateful that you find our place excellent and comfortable. It means a lot to us that you’ve taken the time to share many positive features of your most recent stay with us. Thank you for your compliments to our staff, breakfast, and high standards of cleanliness and hospitality. We thank you so much for your business and we look forward to your next visit.

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Reviewed September 28, 2020

We stayed her and it was very nice, clean, comfortable and very quiet. front desk gal was very nice. We will definitely stay here again. We also liked how this was close to so many stores. Oh and make sure you go to Sherman's ice cream right down the road. It is over a hundred years old.

Date of stay: September 2020
    • Location
    • Sleep Quality
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Thank Deploabale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Owner at Baymont by Wyndham South Haven, responded to this reviewResponded October 1, 2020

Hi Deploabale,

We are indeed grateful that you find our place excellent and comfortable. Your five-star review is greatly appreciated. Thank you for your compliments to our staff, and high standards of cleanliness and hospitality.

We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.

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Reviewed September 15, 2020

Disappointing. The room did not have hand soap during COVID times. There was a half-used toilet paper roll on the holder that looked like it fell into water then dried. This was the only toilet paper in the room. The bathroom door did not stay closed. The bathroom sink was not in the bathroom so you have to touch door handles/light switches without washing hands. Guest checking in the lobby wasn't enforced by the staff to wear masks. There were random small spots of different color paint on the walls that looked like insects from a distance. I had to keep checking if they were because the lighting was poor. TV remote control did not have a plastic sleeve. The cost of this stay was $150 for 2 queen beds.

Date of stay: September 2020
    • Rooms
    • Cleanliness
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Thank Tiffdeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Owner at Baymont by Wyndham South Haven, responded to this reviewResponded September 17, 2020

Dear Valued Guest,

We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. Since we are all aware of the critical situation that is happening around the world with COVID-19 we would like to assure you as our guest that our Hotel is taking standards for hygiene and cleanliness very seriously and are taking steps to ensure the safety of our guests and associates.

The health and safety of our guests and associates is our top priority. I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to restore your faith in our hospitality and service.

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Reviewed September 8, 2020

The location of this hotel is very good. It is only a couple miles from the downtown area/waterfront. Also, there is a Walmart right behind the hotel and a Meijer about a quarter mile away. If you want a good breakfast go to 6 Chicks on Broadway...very good and reasonable prices...big portions!! We tried BRT(Black River Tavern) for dinner as they had live entertainment which was great!! The food was good also.

Date of stay: August 2020
    • Value
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    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
Thank vonn0412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Owner at Baymont by Wyndham South Haven, responded to this reviewResponded September 10, 2020

Hi vonn0412,

Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our location was to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.

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Reviewed August 6, 2020

Again - clean room, friendly staff! Check out Mac Woods Dune tour (an hour north in Silver Lake - was amazing!!! Also - Russ's in Holland for dinner - grilled Monterey Chicken is the best!!! We missed cherry season by a week but the blueberries are still exploding with flavor!!!

Date of stay: August 2020
Thank kellyppxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Owner at Baymont by Wyndham South Haven, responded to this reviewResponded August 9, 2020

Hi kellyppxx,

Thank you for letting us know how satisfied you are with our services and accommodation. It means a lot to us that you’ve taken the time to share many positive features of your most recent stay with us. Thank you for your compliments to our staff, and high standards of cleanliness and hospitality. We thank you so much for your business and we look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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