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Reviewed June 14, 2020 via mobile

#1. Overall cleanliness was very unsatisfactory
#2. Stained and Dirty carpeting
#3. Stained cushions
#4. No working heat for the room (ongoing issue, not a new issue) and solution was a portable heater.
#5.Grounds were not maintained.
#6.RODENTS… YES, MICE. Multiple mice living in the walls of the building crawling in and out of holes in the poorly maintained building.
*When we brought this to their attention and explained our concerns with continuing our stay we ask if they could accommodate any refund for the 2nd night that we would not be using. Mind you, this incident occurred in the morning, and we were vacating we in the morning hours. When the “General Manager “ David returned our call he abruptly did not offer any accommodations and continued to say “What do expect you are up north” and “we should be happy with the rates we were given due to Covid”
We, left without a refund of any kind and booked the Comfort Inn for the same price which was not only clean, had a great friendly staff, a shuttle service, and an open pool. Most importantly it was RODENT FREE!!

Date of stay: June 2020
Trip type: Travelled with friends
1  Thank Weekendsonly922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 21, 2019

The room looked and smelled like it hadn't been updated since sometime in the 1980's. The advertising states free WiFi....well, you can try and connect to it, and if you're lucky, it will connect for about 15 seconds. Then if you try and reconnect you get an assortment of error messages including "incorrect password," "network cannot be found," etc.

The beds are not made up every day. I am not talking about changing the linens (there is a $20 charge for change of linens if you request it.) I am talking about straightening and placing the bedspread and pillows neatly on the bed. They throw the covers back on the bed and just slap the pillows on top of the covers.

The area directly across the street that you see on the picture of the place is totally uncared for. There are stairs and a bench, if you can find it among the weeds and the assoerted trash left on the bench. I get that the lake is high and there is no sandy area to speak of, but clean up what you have so someone can at least sit on the bench and look out at the water.
This is what I get for a last minute decision to go to Leelanau. As stated in the title, it is a good central location for the peninsula, if that is what is most important to you. Never again here for us.

Date of stay: August 2019
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Basia8000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 10, 2019 via mobile

Unkempt property with dirty outer building, stoop to room, and unnweeded supposed flower beds. The inside wasn't too bad looking and the bed was comfy. Aside from that, they couldn't replace the tissues (there were 3 left in the box when we arrived), and there was only 1 packet of coffee and 1 sweetener the first day and they never replaced it or cleaned the coffee pot or area. There were 2 beds but they only made one! All in all, you can find much better lodging!

Date of stay: August 2019
Trip type: Travelled as a couple
Thank Misha424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 27, 2019 via mobile

If you want a 5 star hotel in this area in high season, you’re looking at $300 a night. For $159 midweek we found this gem between Traverse City and Sutton’s Bay, just a few minutes from each destination. Impeccably clean, comfortable, quiet, spacious rooms with full kitchens including dishes, flatware, coffee pot and supplies. Our only wish is that they would install bug lights over the outside doors in place of standard bulbs so we would not have to fight with the army of flying insects attracted to the light to see who can get inside the fastest. We would absolutely return.

Date of stay: July 2019
Trip type: Travelled as a couple
Thank Penwah609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 4, 2019 via mobile

Kevin and his team could not be more accommodating to us arranging three rooms for a family event over three days. It was a very stressful time for our family but having the comfy cozy clean rooms of M-22 in Sutton’s Bay made it all easier. The rooms were CLEAN...not just
maintained. The beds and pillows were very comfortable and the location so close to Sutton’s Bay center was super convenient. The view of the sunrise each morning was great. I would imagine this place would be great as a summer rental as well.
Keep up the good work, Kevin!

Date of stay: June 2019
Trip type: Travelled with family
Thank firchaubeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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