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“Great hotel, fantastic breakfast”

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Holiday Inn Express & Suites Three Rivers
Ranked #2 of 3 Hotels in Three Rivers
Reviewed 14 August 2017

The room, and Jacuzzi were great, and Lake Michigan was right across the street (view only). Linda, and her partners, in the breakfast area, were fantastic. For such a small set up, they kept up with everyone, and made you feel welcome. Simply just wonderful!

  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Edward J G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christen S, Manager at Holiday Inn Express & Suites Three Rivers, responded to this reviewResponded 16 August 2017

We would like to thank you for your valued review. As a team, we like to cater specifically to each guests need. We hope to see you very soon in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5 - 11 of 53 reviews

Reviewed 4 August 2017

I met the counter staff and she was quick, attentive and the check-in went smoothly. I saw that there was a pool and fitness room, but I did not use them.

I went up to the room by elevator and it had a funky odor, the entire second floor also had a very pronounced odor, the room had an odor as well, but not overbearing like the common areas. The room was clean and the bed was comfortable. The office chair kept sinking under my 130 lb frame which was bothersome so I let the staff know upon check-out.

I will not likely stay here again unless absolutely necessary

Room Tip: Away from the elevator as it does have a loud bell
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  • Stayed: August 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank knhd976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiethreeriversmi, Webmaster at Holiday Inn Express & Suites Three Rivers, responded to this reviewResponded 8 August 2017

Dear Guest,

Thank you for choosing the Holiday Inn Express your recent stay and the review.
We definitely appreciate every kind of criticism and suggestions about our hotel.
In fact, it’s one of the only ways we can improve.
We would like to inform that we have taken appropriate steps and ensured that the rooms, amenities and everything are clean, up to date and guest friendly.
We appreciate you for thanking our staff and this will definitely motivate them further.
We request and invite you once again to stay with us and see the difference.

Sincerely,
Hotel Manager.

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Reviewed 20 July 2017

Traveling with my wife and daughter through Michigan, we had planned on making the trip from Indiana to Manistee. We stopped here on a whim. The Hotel was the nicest in the area and the staff was just so helpful. They are a 10 min drive (if that) from two beaches and you could even spend the whole afternoon looking at the houses built on the coast. The hotel has a grassy area with a view of the lake, but no beach. The rooms with a view barley have a view over the pool building, but really are worth the ten bucks extra because they are suites. Everything was super clean and grounds are beautiful. Safe travels.

Room Tip: Pay a little extra for a roomy suite
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  • Stayed: July 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Joey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiethreeriversmi, Webmaster at Holiday Inn Express & Suites Three Rivers, responded to this reviewResponded 23 July 2017

Dear Guest,

We sincerely thank you for providing us with the encouraging feedback. It is very important for us to know what our guests think of us and it affirming to have such positive feedback. We look forward to seeing you again. Also, we hope you will recommend us to your friends and families.

Sincerely,
Hotel Manager

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Reviewed 15 July 2017

From the outside I was a little leary as nothing special (no curb appeal) but very clean and tidy inside. They have HOT coffee all day long! The pool area was vacant so we enjoyed the alone time. The room was clean and the bed was very comfortable. Breakfast in the am was ok, very basic but they had gluten free muffins which are scarce outside any store for purchase (at least they are trying to accommodate). We would def stay again if in the area.

Room Tip: We asked for the second floor away from elevators and entry doors
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  • Stayed: July 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Karla V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiethreeriversmi, Webmaster at Holiday Inn Express & Suites Three Rivers, responded to this reviewResponded 17 July 2017

Dear Guest,

Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.

Sincerely,
Hotel Manager

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Reviewed 9 May 2017 via mobile

Heated pool already in May
Staff very friendly recommended local cuisine
Had fresh cookies ready at check in

Rooms fresh and carpet clean in entire hotel

Beds neatly made with HVAC wall controlled

Highly recommend this location if staying in the three rivers area

Stayed: May 2017, travelled on business
Thank Celtics16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christen S, Manager at Holiday Inn Express & Suites Three Rivers, responded to this reviewResponded 11 May 2017

Celtics16,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Warm Regards,
Christen S.

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Reviewed 24 April 2017 via mobile

Halls were damp with heaters in the hall. Our a.c. never quit and would not go lower than 72. Not much utensils in the suite. Paper plates and plastic utensils. Large room but no dining table. Suite had microwave and full size fridge

Stayed: April 2017, travelled with family
Thank Amanda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christen S, Manager at Holiday Inn Express & Suites Three Rivers, responded to this reviewResponded 26 April 2017

Amanda,
Thank you for your review and for sharing your stay experience with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate your business with us. However, on this occasion, we apologize we did not meet your expected stay due to unexpected flooding in the hotel (hence the moisture and the fans/dehumidifiers throughout the hallways). The professional restoration company has done an excellent job at assisting us with recovery and repairs of the hotel, and I invite you to give us another try the next time that your travels bring you to Three Rivers.

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Reviewed 2 April 2017 via mobile

Stayed here for a few weeks for business trip. I had to change my room a few times (noisy neighbors and dirty bathroom) but the staff were so kind and accommodating that it really didn't matter. Nice breakfast. HI is dependable, as always.

Stayed: February 2017, travelled on business
Thank Nikki A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiethreeriversmi, Webmaster at Holiday Inn Express & Suites Three Rivers, responded to this reviewResponded 6 April 2017

Dear Guest,

Thanks for commenting. I’m sorry that some maintenance issues and other lapses detracted from your stay. We take pride in providing the best possible guest experience and are involved in a continuous improvement process to get better and better. We’ll take your comments into consideration as we change and improve. I hope you will reconsider and stay with us again in the future.

Sincerely,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Three Rivers

Address: 1207 W Broadway St, Three Rivers, MI 49093-8319 (Formerly Holiday Inn Express Three Rivers)
Phone Number:
Region: United States > Michigan > St. Joseph County > Three Rivers
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Three Rivers
Price Range: $126 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Three Rivers 2.5*
Number of rooms: 56
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites of Three Rivers, Michigan. Conveniently located right off U.S. Highway 131 on W. Broadway St. 15 miles north from Interstate 80/90, 23 miles south from Interstate 94. Many restaurants and shopping within walking distance. Hotel features include complimentary Smart Start hot breakfast bar and free wireless high-speed. Visit Three Rivers, MI and Stay Smart at the Holiday Inn Express & Suites. The Holiday Inn Express & Suites of Three Rivers, MI is the perfect base to explore attractions such as Langley Covered Bridge, the Carnegie Center for the Arts, picturesque wineries, bountiful orchards, downhill skiing, and award winning golf courses. Just 20 minutes will put you in the heart of Amish Country in Shipshewana, IN., one of the nation s largest outdoor flea markets. Our business travelers will love our hotel s proximity to American Axle, Armstrong Intl., EATON, IAC Corporation, Intl Paper, as well as many other companies. For meetings, the hotel's meeting room can accommodate groups of up to 35 and dining options abound, with nearby Applebee s, Spencers Bar & Grill, Tokyo Steakhouse & Sushi, and C.J. s Fisher Lake Inn where The only thing they overlook is Fisher Lake . ... more   less 
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Also Known As:
Holiday Inn Express 3 Rivers
Holiday Inn Express Three Rivers Hotel Three Rivers
Holiday Inn Three Rivers
Three Rivers Holiday Inn

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