This is a shout out to Michaela at Texas Roadhouse Coon Rapids. I had called to order a family style take out dinner for a family of 10 adults that was gathering to make funeral arrangements for a son and brother that was taken too soon. Michaela helped me amounts and menu items to order. I picked up the order about 530pm....I always find the reception area to be chaotic, so I was trying to stay out of the way. A couple associates came from
the kitchen and helped load the order into my car. I was dropping the order off on my way to an appointment in Woodbury an hour later. Just as I arrived at my drop off point, Michaela called very apologetic that my order was incomplete....no pulled pork and butter. I knew I would not have time to go pick up the forgotten items and still make it to my appointment. I was feeling frustrated when Michaela rose to the occasion, apologized again for the mix up, and offered to have the completed order delivered to this family....thank you, Michaela! For your kind assistance during the ordering process and for going above and beyond With the delivery. I appreciate it.
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