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1 review
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Walmer, Kent, England

Reviews from our community

Average - based on 1 review
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Reviews from our community

Densa4
Brighton, United Kingdom
Level 1 Contributor
4 reviews
“Dissappointed”
Reviewed January 3, 2016 for a stay in December 2015

Keepers Cottages were brilliant at trying to iron out problems. The flat is a bit of a goldfish bowl, one bedroom you have to keep the blinds down all the time and the sitting room overlooks the entrance for several flats. We had no essentials such as coffee, cling film, silver foil or at least if these are not provided plastic containers to keep things fresh should be available, a few washing tablets, 2 toilet rolls, no oven gloves! Having stayed 4 times in various properties in Walmer and Kingsdown in 2015 this was sadly lacking. We had problems with the single glazed windows as storm Frank came through, the roman blinds on the windows spent their time flapping around, blown bulb in the en suite bathroom leaving the shower very dark, leaking sink into bottom drawer. Such a shame as the location is brilliant central to Deal and Kingsdown, flat was warm and nicely appointed. Make sure you are equipped when staying.

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How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Lack of basic short term rental essentials
Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Jan 2016
I am so sorry that you had a disappointing experience at the apartment. I shall be sure to pass on your comments to the owner so that between the two of us we can make sure that we improve on the issues you have raised. I am extremely grateful for your construction feedback and for your time in writing this review.
Many thanks
Keepers Cottages
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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