Room was clean and comfortable. The bathroom toiletries were laying in a random pile on the bathroom counter. The pool area was dirty, run down, and in need of repair. Staff were friendly and it was not noisy. More
- Free Wifi
Room was clean and comfortable. The bathroom toiletries were laying in a random pile on the bathroom counter. The pool area was dirty, run down, and in need of repair. Staff were friendly and it was not noisy. MoreShow less
Thank you for your review! We are very aware of the issues with our pool area and we are in the process of improving the experience for our guests.
This place is a great place to stay.We had a king suite,which was very roomy,with two tvs.it was very clean and nicely decorated. This hotel is close to Mayo hospital (has a shuttle service for this) also it has some eating places within walking distance.
Thank you for the glowing review! You're right, we do have many eating places within walking distance. Next time you stay with us, please make sure to ask a guest service representative for discount coupons that we have for some of them.
Quiet and clean facilities, courteous and friendly staff, nice to have a microwave and a refrigerator that you don't have to restart every few hours. Bed was very comfortable and there were plenty of towels without having to call for more.
My only complaint would be is that the non see through window shades could not be drawn shut...I checked and rechecked and there was definitely no closing them and the street lights really lit up the room.
Our daughter was at Mayo clinic for four days recently the people at Country Inn and suites were so accommodating and made a difficult time, less so our room was clean and comfortable the breakfast buffer was good. And whatever we needed the front desk was there to help us. The Hotel was only 5-10 min drive to the hospital but they also had a shuttle to and from Mayo if we needed it. thanks to Matt and Crystal at the front desk making sure everything was fine it was just one less thing that we had to think about while our daughter was at Mayo thankfully she’s better now, thank you Country inn and suites much appreciated
Thank you! I am very happy that your daughter is doing better. I will be sure to pass on your compliments to Matt and Crystal.
The staff working here a friendly and efficient. The hotel overall needs to be updated- rooms look older, need paint and wall repair, smells a little old. Could hear everything going on in the hallway.