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All reviews olive garden front desk mayo clinic fresh fruit the hotel is clean short drive shuttle service road noise walk in shower small pool water pressure waffles the breakfast area breakfast buffet stayed here for one night awesome staff within walking distance
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Reviewed January 13, 2018

Our family spent about 18 of 24 days here because of 2 trips to Mayo. The staff was extremely accommodating to our needs. They were very friendly and helpful and we got to know many of them on a personal level. The rooms were very clean, breakfast was good and the shuttle service was very good as well. The staff assisted with recommendations and directions for local attractions, restaurants and shopping and even assisted with some off-the-wall requests like making a stylist for cell phone use!

So a special shout-out to Josh, John, Nick, Jeff, Khavy, Jaz, Emily, April, Aaron and Angela for making 2 trips to the Mayo Clinic a rewarding and fun experience!

If you find yourself in Rochester, this is the place to stay. Thanks, guys.

  • Stayed: November 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank rherrington1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff A, Guest Services at Fairfield Inn & Suites Rochester Mayo Clinic Area/Saint Marys, responded to this reviewResponded February 22, 2018

Dear rherrington1976,

Thank you for choosing to stay with us and taking time to share with us your kind comments!ful feedback and ideas. It pleases us to hear the wonderfully kind comments about our staff. Each works very hard to ensure our guests receive a personalized experience with warm and friendly encounters. From front desk and breakfast attendants to housekeeping and maintenance, the team works hard to see that the cleanliness and upkeep of the property keep to the highest standards Marriott is known for.

Again, thank you for your kind review. We appreciate you choosing us for your lodging needs while in Rochester and we look forward to the opportunity to host you again in the future!

All my best to you!
Jeff A

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Reviewed January 10, 2018

The front desk staff were very pleasant and helpful. They explained the shuttle service to us for the Mayo Clinic. They gave suggestions on restaurants to try and explained the Waiter Express Service. Gave us a good rate and the same room when weather made us stay an extra night. Cleanliness is spot on. My daughter and I inspect our room for "flaws" and it has passed with flying colors. This will be the hotel we stay at when I have to come to Rochester, MN.

  • Stayed: December 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Dawn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff A, Guest Services at Fairfield Inn & Suites Rochester Mayo Clinic Area/Saint Marys, responded to this reviewResponded February 22, 2018

Dear Dawn S,

Thank you for reviewing our hotel on TripAdvisor! We greatly appreciate your kind words as well as your loyalty. Our staff work extremely hard to maintain a clean environment and make each guest feel welcomed and enjoy a pleasant experience. I am delighted to hear that you and your daughter took time to inspect your room for "flaws" and that it passed with flying colors! We appreciate you sharing this with us as it helps us to understand where we can improve. Thanks again for choosing the Fairfield Inn & Suites for your lodging needs.

All the best to you!
Jeff A

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Reviewed January 3, 2018

As a patient at Mayo Clinic, I have stayed at several area hotels, but After staying at the Fairfield Inn it is my repeat hotel now. The front desk staff is outstanding. Their suggestions for dinning are right on. The rooms are pleasant and cleaned professionally every day. There is a laundry on site and front desk dispensed quarters without fumbling. The bus service to Mayo has improved since our first visit. We will be staying there again on our next visit in April.

Stayed: November 2017, travelled with family
1  Thank MsSouthernBelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff A, Guest Services at Fairfield Inn & Suites Rochester Mayo Clinic Area/Saint Marys, responded to this reviewResponded February 22, 2018

Dear MsSouthernBelle,

Thank you so much for your kind review on TripAdvisor! Its gratifying to hear your comments and feedback. We really appreciate taking time to comment. It helps us to understand where our strengths lie and where we can continue to work to improve. We look forward to your return in April and hopefully warmer Spring weather when you are here!

All our best to you!
Jeff A

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Reviewed January 1, 2018

Stayed here with numerous other families and our wrestling team 2 weekends last month. Clean rooms and comfy beds. Great breakfast with a lot of variety. The staff was great - especially the breakfast guy. He worked his butt off to ensure the buffet was well stocked for our very large group. We will be back!

Stayed: December 2017, travelled with friends
Thank Heidi E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela N, Assistant General Manager at Fairfield Inn & Suites Rochester Mayo Clinic Area/Saint Marys, responded to this reviewResponded February 8, 2018

Dear Heidi E,


Thank you for reviewing our hotel on TripAdvisor! We greatly appreciate your kind words as well as your loyalty coming back to our hotel. Our staff work extremely hard to maintain a clean environment. I am delighted to hear our breakfast attended was able to keep your group happy and well fed. We can't wait to see you next year!

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Reviewed January 1, 2018

Angela and the staff at the Fairfield were awesome. The hotel has a great location to everything you need. Everyone was friendly and helpful that were working. Thank you for making our team and parents feel very special, we will see you again next year for sure.

Room Tip: The suites on the fourth floor were great.
  • Stayed: December 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank toddspringer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff A, Guest Services at Fairfield Inn & Suites Rochester Mayo Clinic Area/Saint Marys, responded to this reviewResponded February 22, 2018

Thank you so much for your kind review on TripAdvisor! Its gratifying to hear your comments and feedback. We really appreciate taking time to comment. We are glad to hear about your teams experience and to know our staff made you all feel special. That's the goal we strive for is that each guest feel special when they experience our hotel. Thank you for your teams continued loyalty! We look forward to seeing you again next year!

All our best for a successful season!
Jeff A

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