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All reviews the breakfast area great lighting free water bottles side note front desk the shuttle driver window shades breakfast staff the room was nice plenty of parking short drive the minnesota state fair great breakfast comfortable beds the staff was friendly and helpful free wifi a great stay
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Reviewed September 8, 2016

This hotel is a great distance from all attractions within the area. Granted everything is a short drive away, the highway is directly across the street making it convenient with no hassle. The customer service has always been great. I have been staying at this hotel for the past 3 years and will be coming back for many more.

  • Stayed: September 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank chrispM599FT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John R, General Manager at Holiday Inn Express Roseville - St Paul, responded to this reviewResponded September 19, 2016

Dear Chris,

We are grateful for your loyalty to the hotel. Quite a difference with the renovations isn't it??? We love it. I agree, with the 35W right next to the hotel makes it very convenient getting to and from area attractions. Next time you stay, please reach out to me as I'd like to upgrade you if we have something available.

Thanks,
John

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Reviewed September 5, 2016

This is a newly renovated hotel situated in a convenient location off the highway in Roseville. I was here on business at the University of Minnesota, which was a 10-minute drive. The room was clean and very comfortable. Lots of thoughtful extras in the room. Bathroom was a bit on the small side, but the room itself was spacious. Nice sitting area. The internet was a little on the sporadic side though no major issues. Overall, I felt this hotel was great, though the current rating is probably a little inflated currently. But a good choice if needing a hotel in the area.

  • Stayed: August 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Joshua R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John R, General Manager at Holiday Inn Express Roseville - St Paul, responded to this reviewResponded September 7, 2016

Joshua,

We are happy to see it didn't take long to get to the University of Minnesota. Our location has very easy freeway access, that always helps. Nice to see you enjoyed the seating area in your room and the hotel overall. The new furniture is a great plus. We are glad the designer made sure there was ample outlets and USB ports for each room. We get a lot of compliments on that.
Thank you for picking our hotel. Please consider us again when you come back.

John Rivera
General Manager

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Reviewed September 5, 2016

The reservations process went very smooth. We met up with some friends of ours who were able to get a room next door to ours. The staff - especially Jack our shuttle bus driver - was very friendly and knowledgeable about ground transportation to and from the fair. Rooms were very clean and comfortable. The choice of pillow firmness and technology integration (USB ports, phone charging, and fast internet) was a nice touch! The new pool was under construction (opens in November I was told) but it wasn't a problem because we didn't have a lot of extra time to use it. We would recommend this hotel without hesitation.

Room Tip: The rooms on the East side can a bit slight bit of freeway noise as they face I-35. Not a show stopper.
  • Stayed: September 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Bob V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John R, General Manager at Holiday Inn Express Roseville - St Paul, responded to this reviewResponded September 19, 2016

Bob,

Thanks for the recommendation. We are very proud to work along side Jack. Talk about a guy is always pleasant and friendly 24/7. I guess that's what makes him so special is he is so genuine. Delighted to see you enjoyed our new rooms with all the new plugs we have installed. It can't get anymore convenient to charge your phone or your laptop. Thanks again and see you soon!

John Rivera
General Manager

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Reviewed September 5, 2016

Nice hotel- remodel finished 2 months ago. Spa still under construction
Good location. but no restaurants within walking distance. Large shopping mall 3 miles away with lots of restaurants and a movie theater. Getting a cab is tough- takes 20 minutes; use UBER instead (took 4 minutes)

  • Stayed: August 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank edward g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John R, General Manager at Holiday Inn Express Roseville - St Paul, responded to this reviewResponded September 7, 2016

Dear Edward,

Nice to see you enjoyed the remodel. We are getting great positive reactions about it. Our pool will be done in November, as of today we do not have plans to add a hot tub but that could always change. My apologies, I agree cabs are a little tough in this area if not called ahead for a specific time and during rush hour. I hope the front desk was able to give you a free $20 first time ride coupon with Uber. Thanks for choosing us and hope you will return.

Thanks,
John Rivera
General Manager

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Reviewed September 4, 2016

We were greeted by a very pleasant gentleman at the front desk, did not get his name when we arrived. He made us feel very welcome and asked what brought us to Roseville. When we told him we were going to the MN State Fair, he told us the hotel had a free shuttle to a free parknride to the fair. Perfect. We enjoyed the complimentary breakfast and boarded the shuttle ride to the parknride. We met Jack, the shuttle driver, who told us how to get ahold of the shuttle driver when we returned from the Fair. He also provided us with plenty of ice cold water to bring with us into the Fair. He clearly enjoyed driving the shuttle and visiting with us. The hotel is very modern and spotless!!! Jack told us it was completely gutted/remodeled and reopened in June 2016. We had a great stay and would recommend this hotel to anyone looking for a place to stay in Roseville. Thank you.

  • Stayed: September 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank jtambord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John R, General Manager at Holiday Inn Express Roseville - St Paul, responded to this reviewResponded September 7, 2016

Dear Jtambord,

Jack and the staff is the secret sauce when it comes to serving our guests better than the competition. When Jack first interviewed, we knew he was lighting in a bottle and he had the job within about 3 minutes. I can't tell you how thrilled he and the staff will be to read about your experience. We are happy you enjoyed the shuttle. It was an experimental year to try it out as this hotel had never done it before. It was a big hit. Next year we are going to try and expand the hours until midnight for people attending grandstand shows.

Thanks so much for taking the time!!

John Rivera
General Manager

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