Found cigarette butts and ashes in the bathroom of a non-smoking room. The room appeared clean.....brought our stuff in and went to dinner. Came back to get in bed and read after a long day on the road and upon pulling the covers back the sheets were soiled and had not been changed. Got someone to come and change the bedding although they were not happy about it. Went to pull back the covers a second time and there were bugs on the sheets. They did refund our money and didn't even try to argue that there weren't any bugs. Drove 45 minutes and got another room. Would NEVER recommend this hotel to even my worse enemy!
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