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“Given Smoking Room, Had requested Non Smoking”

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Best Western Executive Suites
Ranked #5 of 14 Hotels in Columbus
Mississippi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Given Smoking Room, Had requested Non Smoking”
Reviewed 10 March 2008

We arrived at the hotel around 6:00 PM to find the parking lot filled with Police and Flashing Blue Lights. The local police had hunted down a man who had shot a policeman and trapped and shot him in or very near to the Hotel parking lot.

We were apprehensive about staying there, but we were in a hurry to attend an event at our daughters college, so we got our room key and left.

We arrived back at the hotel later that night ,very late ,and very tired and went straight to the room. After getting ready for bed we discovered that we had been placed in a smoking room. We had requested non-smoking on our reservation.

I asked about it the next morning and was told it was my fault because I had requested smoking, which I had NOT!!!

Called Best Western Corporate to complain and was referred back to the local motel management. I was not offered any explanation or compensation for having been given the wrong room.

The room was clean, bed was OK, bathroom was very small and showing age. If at all possible, I would never stay there again.

Stayed February 2008
Helpful?
2 Thank MississippiBoris_b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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162 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Memphis, TN
Level 5 Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 17 October 2007

I was pleasantly surprised as this hotel is either new or freshly renovated. Very clean, spacious room. Convenient location close to shopping, restaurants, drug stores, etc. Free, no-hassle Wi-fi. Very nice for an economy hotel.

  • Stayed October 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank jl2117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Executive Suites

Property: Best Western Executive Suites
Address: 303 Shoney Dr, Columbus, MS 39705-1763
Phone Number:
Region: United States > Mississippi > Columbus
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Columbus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Executive Suites 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Best Western Columbus
Columbus Best Western

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