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“Sub Par”
Review of Gengis Grill - CLOSED

Gengis Grill
Cuisines: Asian
Description: Located directly behind Cheddar's in Dogwood Festival shopping center
Restaurant details
Description: Located directly behind Cheddar's in Dogwood Festival shopping center
Reviewed June 17, 2017 via mobile

The restaurant could be great, but lacks attention to detail and basic operational maintenance. The food is good. The service is sub par. The atmosphere is terrible. The restaurant is poorly lighted due to 5-6 light bulbs in each section not being operational at the time. The lights over the food bar was low because the back bar was inoperable. The bar that worked was not being cleaned periodically after customers pick there food. The tables felt sticky. I didn't see the restrooms, but if the dining area was not up to par the bathrooms were probably the same. The staff tries but management is holding this location back.

Thank Chan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (32)
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3 - 7 of 32 reviews

Reviewed March 19, 2017 via mobile

I love the pick your protein, veggies and spices options. The food is good and fresh. The service was good. The restaurant itself and the bathrooms could be cleaner.

2  Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 18, 2017 via mobile

My first visit was great. Loved creating my own stir fry. It was delicious.

Second visit. Good service. But the restaurant and bathroom was dirty. When we made it to the food line, it was over. So unkept and dirt. And there was a babies roaches crawling by the food bins. My teenage kids as well as myself were horrified. No more.

Such a shame. This could be a great restaurant. Excellent appetizers, food and desserts. But it is in need of some serious training on cleanliness. And most of all, a weekly bug treatment. You should never see a baby cockroach near any food on food line!

Thank disfam15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 28, 2016

This restaurant is unique in that you choose from a large selection of items including meats, seafood, veggies, assorted noodles and flavor accents. Take your selection to the chefs attending the Stir Fry table and they will cook it to your order.
Great food and entertainment. Well worth a visit.

Thank disneymagicchef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 19, 2016 via mobile

My first trip and enjoyed the food and selection. Make it as big as you want. Make it with the ingredients you want. Choice of rice or noodles, egg or no egg, lots of sauces to choose from. Now, the server was very kind and helpful, but very slow to return to check on us and get refills. I will be glad to go back.

Thank RickyFlynt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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